Optical Keyholder - Fourth St. at Warby Parker In Sf Bay Area

Optical Keyholder - Fourth St.
Warby Parker // boutique-quality eyewear retailer

Job Status: Full-Time

Warby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. (At other brands, you might see similar roles called Optical Keyholder.) In this role, youll rely on your optical prowess, friendly demeanor, & product expertise to create incredible customer experiences. Whether youre helping longtime Warby Parker fans or first-time wearers, youll leave them excited & confident about our glasses. (Our frames are really special, after all. Take a peek at how our glasses are made.) Acting as a key-holder to the store, youll help open & close up shop as well as maintain internal operations. As a leader of the team, youll foster an upbeat & productive work environment for the opticians & retail advisors. Our ideal candidate is an energetic self-starter & a lifelong learner whos eager to help Warby Parker grow. Sound like your cup of tea? Read on!

What you'll do:

Optical duties

Work directly with customers to help meet all of their eyewear needs
Take & record measurements, adjust & fit eyewear, & execute these details with flawless accuracy
Check that our finished eyewear meets our optical standards, as well as customer requirements & requests
Use your expertise to explain prescription terminology & product offerings to customers

Leadership responsibilities

Set your store up for success each day by ensuring that all operational, service, & staff zoning procedures are executed to Warby Parker standards
Drive the store vision & sales by providing above-and-beyond service on the floor & acting as the main contact for customer & operational questions
Work with store management to lead & mentor the Optical team, including participants of our Optician Apprentice Program, & exemplify what great service looks like
Help maintain general store systems, inventory databases, & business operations
Foster & support a productive, positive employee culture in your store

Who you are:

A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) with 2+ years of experience, including supervisor responsibilities
Passionate about the eyewear & retail industries
A clear, effective, & professional communicatoryou can break down technical terms for customers to easily understand
Dedicated to going above-and-beyond to make customers (and your teammates!) happy
An energetic, positive team player whos able to adapt in a fast-paced, ever-changing work environment
Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:

Health, vision, & dental insurance
Life & AD&D Insurance
Paid time off
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Bereavement Leave
Optical Education Reimbursement
Snack Pantry
And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state & local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, & share personal information about you & explain your rights under the California Privacy Rights Act (CPRA).

Warby Parker, in good faith, believes that the posted hourly range is accurate for this role in California at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience & skills, qualifications, & location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details & eligibility will be discussed during the application process.