Provider Data Representative at Oscar Health In Other

Provider Data Representative
Oscar Health // health insurance

Hi, we're Oscar. We're hiring a Provider Data Representative to join our Provider Operations team.

Oscar is the first health insurance company built around a full stack technology platform & a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.

About the role:

The Provider Data Representative is responsible for the accurate management & maintenance of provider data at Oscar. Key responsibilities include processing provider & facility rosters, reformatting data, & supporting updates to provider records. This role involves regular communication with providers via email to confirm request completion, obtain additional information, & address follow-up inquiries. The Provider Data Representative also collaborates with internal teams by triaging & escalating requests as necessary to ensure timely & effective resolution.

You will report into the Provider Operations Lead.

Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings & company events. #LI-Remote

Pay Transparency: The base pay for this role is: $19 per hour. You are also eligible for employee benefits & monthly vacation accrual at a rate of 15 days per year.

Responsibilities:

Manage ingestion of provider data while maintaining service delivery, productivity, & quality expectations
Develop a comprehensive understanding of Provider Demographic data & downstream impacts
Form working relationships with internal & external stakeholders
Support the leadership team by identifying issues through established escalation pathways
Be accountable for monitoring & tracking the health of all assigned work-in-progress issues.
Escalate & resolve provider data issues to ensure appropriate turnaround times
Be an active participant in process improvement initiatives
Compliance with all applicable laws & regulations
Other duties as assigned

Requirements:

High school diploma or GED
1+ years of experience in a fast-paced, volume-based or customer service-oriented environment
Experience with Provider Data
1+ years Excel/Google sheet proficiency

Bonus points:

Strong verbal & written communication skills
Strong quantitative or analytical skills focused on proactively identifying or solving problems
In-depth knowledge of health insurance
Experience manipulating & entering accurate data in a production driven environment
Advanced Google Suite or Microsoft Office capabilities or willingness to learn

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves & find both belonging & support. We're on a mission to change health care -- an experience made whole by our unique backgrounds & perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, & experience. Full-time employees are eligible for benefits including: medical, dental, & vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life & disability insurance, & paid wellness time & reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates & detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

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