Company Description|Job Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
The Global Systems Engineering group is responsible for engineering & support of the IT infrastructure for Visa & VisaNet. This includes planning, design, evaluation, installation, deployment, & maintenance of the IT infrastructure for the data centers & office facilities. This is an individual contributor role responsible for solving complex problems & taking a broad perspective to identify innovative solutions. This role serves as a technical/functional specialist & works independently with guidance only in the most complex situations.
Provide timely & effective support & escalation for z/OS database & associated products in the production & development environments at all Visa Data Centers. This support is also extended to all users of those systems.
Provide database administration & support for all of Visa's mainframe Db2 databases.
Manage the Db2 change activity across all production & development z/OS systems.
Responsible for driving service-impacting issues & problems to resolution.
Responsible for participating in the development & assessments of Visa's overall z/OS database strategies, technologies & architectures to meet the operational & continuity needs of Visa & its customers.
Provide z/OS Db2-related guidance & training to both internal & external audiences.
7-10 years of experience with DB2 & z/OS industry or live production environment experience
7-10 years of work experience & a Bachelor's Degree or
6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or
3 years of experience with a PhD
Strong technical analytical & troubleshooting skills, & possess an ability to explain technical concepts & provide guidance to junior staff
Ability to write technical design & build documentations for all aspects of a technical infrastructure
Ability to provide level 3 support & guide level 2 administrators on problem resolution. Exhibit understanding & perform operational acceptance/turnover activities
Must be willing to go on 24x7 "On-call" support rotation
Experience with maintaining highly available & highly secure systems
Strong process orientation & a solid understanding of software development & testing techniques, methodologies & best practices are the primary requisite for this position
Individual should be extremely self-motivated with the ability to work independently, coordinating activities within cross-regional & cross-functional teams
Strong interpersonal, facilitation, & leadership skills along with effective communication (both written & verbal) skills
Exhibit advanced planning, organizational & problem solving skills
Strong project management skills
ITIL certification preferred
Ability to operate in complex, highly-secure, & highly-available, operations environments & interact with the technology domain experts required to maintain those environments
This position requires a candidate with strong hands on technical engineering professional with business acumen
Responsible for mentoring junior team members, developing ITIL procedures & best practices standards
Work with other Engineering Disciplines to develop Infrastructure Building Blocks based Reference Architectures & standards that can be offered as services to our customers
This position requires a dynamic, hard-working & ambitious individual, with excellent oral & written communication skills
Candidates will possess strong leadership & interpersonal skills & have experience working in large enterprise operational environments
Perform and/or coordinate installations & upgrades to the z/OS database & tools
Competency in the use of standard Db2 tools & utilities including those supplied by Broadcom
Evaluate & participate in selecting z/OS database administration tools to improve the effectiveness (i.e. timeliness, quality, etc.) of tasks such as performance monitoring & tuning, recovery processing, & change management processing
Provide 24x7 support for z/OS DB2 databases & DB2-related applications
Provide technical guidance to internal contacts in the design of infrastructure solutions that meet business needs & perform to engineered specifications
Identify, define & implement improvements to the z/OS database environments & related support activities & practices
Manage the delivery of solutions to operations
Provide proactive analysis of Visa complex core systems & applications to detect potential problems & make preventive corrections
Provide database administration support to application teams including consulting & QA review services
Support the production implementation of mainframe applications including the development & implementation of backup & recovery strategies
Develop and/or provide training for database access strategies & SQL coding
Develop, promote & support data management concepts & processes
Conduct quarterly DB2 database TSR reviews & support production database TSR remediation activities
Perform database backup & recovery when required
This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, reach with hands & arms, & bend or lift up to 25 pounds.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.