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Plaid // democratizing financial services thru tech
New York / San Francisco    Posted: Thursday, December 02, 2021
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We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools & experiences that thousands of developers use to create their own products.  Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo & SoFi, several of the Fortune 500, & many of the largest banks to make it easy for people to connect their financial accounts to the apps & services they want to use. Plaid's network covers 11,000 financial institutions across the US, Canada, UK & Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London & Amsterdam.

About Design at Plaid
The design team at Plaid is made up of product designers, design systems designers, brand designers, researchers, & content strategists who work with our cross-functional partners to create Plaid's products & services, & deepen Plaid's understanding of the world around it.

What you'll do
The Head of Research & Insights will own the conversation around how Plaid can deepen its knowledge of the various constituencies its serves, & deliver even better products & services that are squarely based on their needs. This is an opportunity to come in & continue to scale the R&I team, define & establish best working processes & practices, & think up ways for the work of the team to exert greater influence over what Plaid does from both a product & company strategy perspective. You'll also get to contribute to the cultural growth of a rapidly scaling team, forming a key part of the Design leadership team.
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