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Culture Amp // survey platform for people & culture
Melbourne    Posted: Tuesday, April 27, 2021
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Who We Are

What do Airbnb, Slack & Salesforce have in common? They use Culture Amp every day to make their workplaces better, along with over 3,000 other companies from around the globe, making up a community who stand together to improve the world of work.

With offices in Melbourne, San Francisco, New York, & London, Culture Amp isnt just for fast-growing startups - were for every organization that wants to put culture first. By making it easy to collect, understand, & act on employee feedback, we enable People teams to make better decisions, demonstrate impact, & turn company culture into a competitive edge.

Its what makes us the worlds leading people & culture platform.

The Opportunity at Culture Amp

At Culture Amp we have a dedicated delivery team that enables our product group to become more connected & ultimately perform better. We are creating a step change in how our teams work & how they deliver products through coaching team effectiveness & ensuring that teams are connected to a customer outcome & understand why they are working on something, instead of implementing a solution. 

We are currently searching for a Senior Delivery Lead to play a leadership role in uplifting our delivery capability & would suit someone who loves creating an environment that enables teams to do great work & ensuring they are working in the best way they know how, if this is you wed love the opportunity to connect! 

In this role you will be accountable for ensuring everyone on the team has everything they need to effectively & sustainably deliver on their mission, you will play an instrumental role in facilitating the right decisions. You will also be responsible for enabling our teams by creating an environment that supports wellbeing, encouraging psychological safety, collaboration, alignment & taking advantage of individual strengths & intrinsic motivation to help the team succeed.

As a Senior Delivery Lead you will play a critical role in helping Culture Amp mature our end to end product delivery model. We need a change agent, someone that is passionate about coaching & inspiring a better way of working, someone that has made change at scale before, someone that has some stories to bring to the table about change they have made & things they have learnt from making change outside of just 1 or 2 delivery teams. If you are passionate about all things delivery & have experience doing this at scale then we cant wait to hear from you. 

A day in the life of the Senior Delivery Lead, the good, the bad, the ambiguous

  • Take accountability for onboarding new Campers into your team (or on to your project)
  • Ensure that the team has goals which are aligned to the Camp goals & connected to customer impact
  • Ensure the team has a system of work & rituals in place to support their work & create a working environment that helps them be effective. 
  • Attend regular catch ups with Camp Leadership to raise issues & share progress, & involve other team members as appropriate in this process. 
  • Remove blockers for the team 
  • Ensure that people in the team are aligned & working together on the right things
  • Providing context to the team for decisions made outside their team
  • Play a key role in ensuring the Camp Leadership team  understands what people & roles the team needs to succeed in meeting their goals
  • Coach Mentors as necessary to provide feedback & support to help them manage the performance of team members. 
  • Collaborate with Mentors & Camp leads to provide rewards, recognition & learning opportunities for team members. 
  • If your team owns assets, ensure that the necessary processes are in place to provide support for them.
  • Play a critical role in change across culture & in coaching & sharing your experiences to help the complete end to end delivery process mature & delivery better customer outcomes 

What You Bring to Our Camp

  • Several years experience in a Delivery Lead capacity
  • Experience from walking the talk at change management at scale 
  • Systems of work tools & techniques to help us all grow & learn 
  • Passion for creating an environment that people thrive in 
  • Enthusiasm to challenge our thinking & make us better 

The Product Group at Culture Amp is an inclusive practice distributed across cross-functional, lightweight Agile teams, many of which are remote-friendly, & all of which embrace flexible work arrangements. You should enjoy being surrounded by talented individuals, learning from others, as well as contributing to their development. To top it off, we hope youll share our passion for culture & changing the world of work for the better. 

What we offer

Culture Amp really practices what we preach. We are extremely proud of the Culture we have built, but don't just take our word for it, our Glassdoor reviews speak for themselves! 

We want every Camper to feel at home & do their best work at Culture Amp, so we have 4 values that we live by, take a read, & if this sounds like the environment for you, please apply! 

We have a strong commitment to Anti-Racism, & we believe in leading through example. Every step we make as a business towards anti-racism is another step we can support our customers in making a better world of work. You can see our current commitments to Anti-Racism here.

But thats not all! 

  • Flexible working hours - in this (please don't say unprecedented again!) time, make your work schedule work for you
  • 14 weeks parental leave at full pay for primary carers & 4 weeks for secondary carers
  • MacBooks for all!
  • Shares - its important to us that everyone is an owner & can share in our success.
  • Fun & inclusive digital, & (in the future) in-person events

Most importantly. An opportunity to really make a difference in peoples lives.

Please keep reading...

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women & other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat & see if you could be a great fit. 

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