Role Description

The Workday Product Owner will act as a pivotal figure within our organisation, bridging the gap between our technical teams & business stakeholders to ensure the successful deployment & utilisation of Workday solutions. This role requires a deep understanding of both Workday functionality & the business processes it supports, enabling the translation of business requirements into effective, scalable, & sustainable Workday configurations. The ideal candidate will be a strategic thinker with a strong focus on delivering value through innovative solutions, enhancing user experiences, & streamlining operations.

This Workday Product Owner role offers a unique opportunity to make a significant impact on our organisation's efficiency & effectiveness. The ideal candidate will bring a combination of technical expertise, business acumen, & a passion for innovation to drive the successful adoption & optimisation of Workday solutions across the company.

Responsibilities

• People Management:  Serve as the Workday team manager, developing, growing, coaching & supporting their directs to be successful.  When needed providing hands on guidance within Workday.
• Stakeholder Engagement: Serve as the primary liaison between the business units & the technical team, ensuring clear communication of requirements, timelines, & potential challenges. Facilitate stakeholder meetings to gather requirements & feedback, & to keep all parties informed of project progress.
• Roadmap & Strategy Development: Develop & maintain a detailed Workday implementation roadmap, aligning product capabilities with business objectives. Prioritise initiatives based on business value & impact, ensuring resources are allocated effectively.
• Backlog Management: Own & prioritise the product backlog, ensuring that the team always has an adequate amount of prior prepared tasks to work on. Define user stories & acceptance criteria, & refine them with the development team.
• Configuration & Customisation: Guide the configuration, testing, & deployment of Workday solutions based on business requirements. Work closely with technical teams to ensure customisations & integrations meet business needs while maintaining system integrity.
• Change Management: Lead change management efforts related to Workday deployments, ensuring users are prepared for new processes & features. Develop training materials & deliver training sessions as needed.
• Performance Monitoring: Monitor the performance of Workday solutions, gathering & analysing data to drive continuous improvement. Address any issues that arise, coordinating with the technical team to develop & implement solutions.
• Adoption & Usage Monitoring: Proactively monitor adoption & usage of our solutions to continuously improve the user experience & when needed lead changes that drive increase in satisfaction & usage.
• Compliance & Security: Ensure Workday configurations comply with relevant laws, regulations, & best practices. Work with the security team to safeguard sensitive data within the system.

Requirements

• Educational Background: Bachelor's degree in Information Technology, Business Administration, Human Resources, or related field.
• Workday Experience: Minimum of 7 years of proven & demonstrated experience with Workday HCM. Certification in Workday is highly desirable.
• Product Management Skills:  Exceptional product management skills translated into owns their platform & solutions to ensure customer satisfaction & business value. 
• Project Management Skills: Strong project management skills, with experience leading cross-functional teams & managing complex projects. Familiarity with Agile methodologies is preferred.
• Analytical Skills: Excellent analytical & problem-solving abilities, with a keen attention to detail.
• Communication Skills: Exceptional verbal & written communication skills, with the ability to engage effectively with both technical & non-technical stakeholders.
• Change Management: Experience in change management, capable of driving adoption of new technologies & processes within an organisation.
• Collaboration: Strong collaborative skills, with the ability to work effectively in a team environment & foster cross-departmental cooperation.