F&B Assistant - Client Support Team at Convene In London

F&B Assistant - Client Support Team
Convene // conference & meeting spaces

Please note: candidate must currently reside in the UK & be able to work in the UK without sponsorship.

Convene is an Equal Employment Opportunity Employer & we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) & strive to create an inclusive & equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing & improving.

Are you looking for flexible hours? Working as a team? There are many reasons to join our amazing Company. The skills you gain & the experience you gather may well kick-start your career in hospitality/events!

What Youll Do:

Service

To deliver waiting service during service times in a professional & pleasant manner ensuring excellent client service at all times.
To provide food & beverage services to meeting rooms & in the restaurant, cleaning & replenishing as appropriate.
To ensure all catering areas are left clean & tidy as is reasonably practicable at all times & signing relevant duties off on appropriate cleaning schedules.
To assist with washing up in the food services area & ensure catering equipment is kept clean & tidy, in accordance with Health & Safety.
To adhere to company training programs & all related documents.
To follow & support any reasonable request relevant to the position & the operations of the department.
To ensure stock & stock levels are well maintained under the supervision of the Venue Manager.
To order consumables, disposables & equipment in line with business levels.
To take all possible steps to deliver first class client service at all times & in all circumstances.
To ensure that all food & beverages are served on time.
To maintain a happy & helpful manner & attitude throughout working hours.

Health & Safety

To carry out duties in accordance with all Health & Safety regulations & company best practice
To comply with the company & statutory regulations on grooming & personal hygiene standards.

General:

To be available for staff briefings & company events
To be available for weekend work where necessary
To undertake any reasonable requests for ad hoc duties by the venue team

Supervision:

To effectively supervise all members of the food service team on a day to day basis & carry out performance reviews twice yearly, implementing training & development programmes.
To be responsible for all recruitment, inductions & training of the Food services team.
To prepare the weekly staff rota in accordance with business levels.
To ensure high standards of appearance are maintained within the catering department

Who We Are:

Convene is a premium hospitality company that designs & operates meeting, event, flexible office, & membership spaces. With a network of 38 locations across nine cities in the U.S. & UK, Convene thoughtfully combines beautiful yet intuitive design, fully-integrated technology services, & a warm & welcoming environment to create a turnkey solution for extraordinary meeting & work experiences. Founded in 2009 with the goal of bringing hospitality & lifestyle into traditional commercial real estate assets, Convene partners with the industrys top landlords to deliver increased value to their assets & premium experiences to their tenants. Convene has been named one of Americas 100 Most Promising Companies by Forbes & a Best Workplace by magazine, Fortune magazine, & Built In. Learn more at https://convene.com/

At Convene, youll receive:

Generous paid time off, including an extra day off for your birthday
Participation in our pension scheme with contributions from Convene
Professional development support
Wellness subsidy to support your wellbeing
Savings on bikes & equipment through Convenes Cycle to Work programme
A chance to be part of a dynamic, growing team
The opportunity to have a significant impact on your team & the business in the work that you do

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives.