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Convene // conference & meeting spaces
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Were seeking a Conference & Events Operations Lead to join our Operations team. The Conference & Events Operations Lead will report directly to the Conference & Events Supervisor.

Please note: The candidate must currently reside in the UK & be able to work in the UK without sponsorship.

What Youll Do:

As a Conference & Events Operations Lead, you will be responsible for ensuring the success of all programs, while maintaining a profitable operation & high-quality products & service levels. Conference & Events Operations Leads are also expected to share ideas to promote business & assist with scheduling & leading the service team. In this role, you will use Convenes Core Values to guide your day-to-day & ensure our clients have a wonderful experience.

  • Set up the service of culinary in a quick & efficient manner for participants & ensure that it follows the Program Execution Order
  • Coordinate culinary service between the culinary team & service team
  • Monitor inventory & keep culinary informed of accurate counts
  • Follow health & safety regulations & ensure sanitation & cleanliness of service areas
  • Manage opening and/or closing inspection duties
  • Ensure positive overall client satisfaction
  • Ability to interact with guests and/or associates in a courteous, empathetic, & discreet manner
  • Set up, replenish, maintain, & breakdown Food & Beverage stations
  • Accommodate special client needs & last-minute requests
  • Read, understand, & execute Program Execution Orders
  • Responsible for constant sanitation, organization, & proper food handling
  • Have full knowledge of menus, recipes, & other pertinent information
  • Perform opening, mid-shift, & closing duties in accordance with company standards
  • Maintain a professional appearance at all times
  • Maintain professional working relationships with the team
  • Perform additional duties as assigned

What We Look For:

  • Strong knowledge of service standards, & different service types
  • Knowledge of food & beverage preparation techniques, health department rules & regulations, liquor laws & regulations
  • Flexible & long hours sometimes required
  • Ability to move, lift, carry, push, pull, & place objects up to 25 pounds without assistance
  • Ability to reach overhead & below the knees, including bending, twisting, pulling, & stooping
  • Ability to stand, sit, or walk for an extended period of time
  • Proficient in multitasking
  • A food Hygiene or Food Handling Certificate preferred

Who We Are:

Convene is a premium hospitality company that designs & operates meeting, event, flexible office, & membership spaces. With a network of 38 locations across nine cities in the U.S. & UK, Convene thoughtfully combines beautiful yet intuitive design, fully-integrated technology services, & a warm & welcoming environment to create a turnkey solution for extraordinary meeting & work experiences. Founded in 2009 with the goal of bringing hospitality & lifestyle into traditional commercial real estate assets, Convene partners with the industrys top landlords to deliver increased value to their assets & premium experiences to their tenants. The company counts Hudsons Bay Company, Ares, & RXR Realty among its investors & has been named one of Americas 100 Most Promising Companies by Forbes & a Best Workplace by magazine, Fortune magazine, & Built In.  Learn more at https://convene.com/  

Were Here For You: 

At Convene, youll receive:

  • Generous paid time off, including an extra day off for your birthday
  • Participation in our pension scheme with contributions from Convene
  • Professional development support
  • Wellness subsidy to support your wellbeing
  • Savings on bikes & equipment through Convenes Cycle to Work programme
  • A chance to be part of a dynamic, growing team
  • The opportunity to have a significant impact on your team & the business in the work that you do

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives. 

Were seeking a Conference & Events Operations Lead to join our Operations team. The Conference & Events Operations Lead will report directly to the Conference & Events Supervisor.

Please note: The candidate must currently reside in the UK & be able to work in the UK without sponsorship.

What Youll Do:

As a Conference & Events Operations Lead, you will be responsible for ensuring the success of all programs, while maintaining a profitable operation & high-quality products & service levels. Conference & Events Operations Leads are also expected to share ideas to promote business & assist with scheduling & leading the service team. In this role, you will use Convenes Core Values to guide your day-to-day & ensure our clients have a wonderful experience.

  • Set up the service of culinary in a quick & efficient manner for participants & ensure that it follows the Program Execution Order
  • Coordinate culinary service between the culinary team & service team
  • Monitor inventory & keep culinary informed of accurate counts
  • Follow health & safety regulations & ensure sanitation & cleanliness of service areas
  • Manage opening and/or closing inspection duties
  • Ensure positive overall client satisfaction
  • Ability to interact with guests and/or associates in a courteous, empathetic, & discreet manner
  • Set up, replenish, maintain, & breakdown Food & Beverage stations
  • Accommodate special client needs & last-minute requests
  • Read, understand, & execute Program Execution Orders
  • Responsible for constant sanitation, organization, & proper food handling
  • Have full knowledge of menus, recipes, & other pertinent information
  • Perform opening, mid-shift, & closing duties in accordance with company standards
  • Maintain a professional appearance at all times
  • Maintain professional working relationships with the team
  • Perform additional duties as assigned

What We Look For:

  • Strong knowledge of service standards, & different service types
  • Knowledge of food & beverage preparation techniques, health department rules & regulations, liquor laws & regulations
  • Flexible & long hours sometimes required
  • Ability to move, lift, carry, push, pull, & place objects up to 25 pounds without assistance
  • Ability to reach overhead & below the knees, including bending, twisting, pulling, & stooping
  • Ability to stand, sit, or walk for an extended period of time
  • Proficient in multitasking
  • A food Hygiene or Food Handling Certificate preferred

Who We Are:

Convene is a premium hospitality company that designs & operates meeting, event, flexible office, & membership spaces. With a network of 38 locations across nine cities in the U.S. & UK, Convene thoughtfully combines beautiful yet intuitive design, fully-integrated technology services, & a warm & welcoming environment to create a turnkey solution for extraordinary meeting & work experiences. Founded in 2009 with the goal of bringing hospitality & lifestyle into traditional commercial real estate assets, Convene partners with the industrys top landlords to deliver increased value to their assets & premium experiences to their tenants. The company counts Hudsons Bay Company, Ares, & RXR Realty among its investors & has been named one of Americas 100 Most Promising Companies by Forbes & a Best Workplace by magazine, Fortune magazine, & Built In.  Learn more at https://convene.com/  

Were Here For You: 

At Convene, youll receive:

  • Generous paid time off, including an extra day off for your birthday
  • Participation in our pension scheme with contributions from Convene
  • Professional development support
  • Wellness subsidy to support your wellbeing
  • Savings on bikes & equipment through Convenes Cycle to Work programme
  • A chance to be part of a dynamic, growing team
  • The opportunity to have a significant impact on your team & the business in the work that you do

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives. 

 
 
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