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Warby Parker // boutique-quality eyewear retailer
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Job Status: Part-Time

Were searching for all-around amazing Optometric Technicians to work hand in hand with our Optometrists to give each eye exam patient a stellar experience in our stores. Youll help manage a high volume of patients, complete pre-testing, support with new contact lens insertion & removal training, deliver video assisted eye exams (where applicable), collect critical data, & generally keep our eye exam operations running extra smoothly. Sounds like the job for you? Keep reading.

What youll do: 

  • Act as the primary liaison between doctor & patient, establishing a great rapport with all eye exam patients
  • Perform preliminary clinical data collection (including but not limited to: autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, & lensometry)
  • Support with in person & video assisted eye exam appointments as available  
  • Support new contact lens wearers through delivering insertion & removal training. Additionally, train additional team members (as directed by the Store Leader) on how to deliver insertion & removal training
  • Support the patient & store team through each step of the booking process with appointment confirmation, annual exam outreach, & contact lens follow up to ensure the patient has a seamless appointment experience
  • Efficiently manage the flow of our patients through the eye exam process
  • Provide support to the doctor in maintaining meticulous & accurate records of data collected
  • Help with the preparation of reports to other medical professionals as needed
  • Ensure adherence to governmental regulations & privacy policies (e.g. HIPAA/PIPEDA), & company procedures
  • Prepare & maintain an organized exam room by replenishing supplies, keeping contact lens trials up-to-date, ensuring the highest standards of cleanliness for our equipment, & performing ongoing maintenance & calibration as needed
  • Support the retail sales team as directed by the Store Leader

Who you are:

  • Professional, articulate, & have a compassionate approach to patient care
  • A team player whos effective & efficient when collaborating & communicating with doctors, the store team, & patients 
  • Excellent with multitasking, organization, & time management in prioritizing appointments to maintain efficient patient flow
  • Able to think outside of the box when needed
  • Precise & comfortable with technology, & able to quickly learn & effectively use new medical applications
  • Excited to work side by side (or virtually!) with a doctor in a high-volume retail setting 

Extra Credit:

  • 1+ years of experience in a medical environment supporting doctors
  • Exceptionally knowledgeable about eyewear & able to accurately describe the features & benefits of different offerings. (Patients have questions, & we always like to have answers.)
  • Working knowledge of G Suite 
  • Previous work experience with optometry, electronic health records, or medical care  
  • Familiar with healthcare technology systems & equipment (EMR systems, retinal cameras, exam room equipment)
  • Completion of an Optometric Technician training program or CPOT certification (Certified Paraoptometric Technician)

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, & share personal information about you & explain your rights under the California Privacy Rights Act (CPRA).

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

We're constantly asking ourselves how we can do more & make a greater impact, & that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses & contacts to eye exams & vision tests, & you can meet us online, at our stores, or even in your home. Wherever & whenever you need it, were there to make exceptional vision care simple & accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

 
 
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