Warby Parker is on the lookout for a strategic Senior Director of Eye Care to lead our Eye Care Field Leadership team. Reporting to the VP of Eye Care, youll use your innovative, detail-oriented, & forward-thinking approach to drive big, positive change for the business. Your work will directly impact our optometrists, retail teams, andmost importantly!customers & patients. Our ideal candidate is entrepreneurial & collaborative, & someone who continuously innovates to achieve great results. Sound a lot like you? Read on!

What youll do:

• Develop & execute comprehensive expansion strategies for eye care services, targeting sustainable growth while maintaining strong financial performance
• Lead a team overseeing day-to-day eye care operations with a focus on exemplary patient care, operational excellence, & strategic innovation
• Design & implement scalable systems & technologies that enhance optometrist efficiency, patient experiences, & operational workflow
• Serve as a strategic liaison between optometry teams, retail operations, internal partners, & leadership
• Establish & monitor & drive key performance metrics for scheduling, patient processes, & exam offerings
• Conduct regular market & technology research to identify emerging trends in vision healthcare & potential strategic opportunities
• Manage complex cross-functional projects with clear timelines, deliverables, & measurable outcomes
• Advocate for our optometrists, ensuring that their insights & challenges inform strategic decisions 
• Develop programming that supports the growth & development of our optometrists & Eye Care team leaders
• Work collaboratively with Retail team partners to drive success metrics & overall productivity

Who you are: 

• Backed by 11+ years of progressive leadership experience in healthcare operations, medical technology, or a related field
• Known for your proven track record of driving organizational transformation & achieving measurable business results
• Equipped with a deep expertise in optometry (clinical experience as an OD or direct operational management preferred)
• Someone with the organizational agility to support our growing network of in-person & remote doctors
• Able to travel as needed

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, & dental insurance
• Life & AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Education Reimbursement
• Free eyewear
• And more (just ask!)