Who we are

DoubleVerify is the leader in digital performance solutions, improving the impression quality & audience impact of digital advertising. Built on best practices, DoubleVerify solutions create value for media buyers & sellers by bringing transparency & accountability to the market, ensuring ad viewability, brand safety, fraud protection, accurate impression delivery & audience quality across campaigns to drive performance. Since 2008, DoubleVerify has helped hundreds of Fortune 500 companies gain the most value out of their media spend by delivering best in class solutions across the digital ecosystem that help build a better industry.

What youll do

DoubleVerify seeks a talented, resourceful & well-connected Regional Senior Client Partner to sit in our London office, to help expand our business.

Responsibilities

• Manages a portfolio of existing clients & identifies & leads opportunities for account expansion
• Upselling new products, expanding into new markets & retaining clients year on year
• Owns a mix of clients across scale, size & revenue opportunity & prioritises account support & leadership by commercial opportunity
• Conduct deep analysis on your portfolio of strategic accounts to truly understand our clients business objectives, their industry & how DV tools are best positioned to help drive business outcomes
• Speak to DV services & tools without relying on scripted PPT presentations
• Successfully handles objections from clients & brings in additional support where required 
• Supports Account Management / GCAP / Implementation by being a key client communication / escalation point both across local + regional activations
• Gathers feedback from the market / competition & asks deeper questions to understand specific solutions & limitations 
• Ability to position DV as a strategic partner to solve complex business problems
• Identify priority solutions for a client & communicate the long-term value of DVs offerings bespoke to the clients business needs
• Demonstrates a deep understanding of DVs technical capabilities & how they can be applied within new structures
• Effectively communicates how our various solutions complement each other & knows when to bring in stakeholders from other solutions into pitch conversations.
• Demonstrates a deep understanding of DVs commercial offerings & can create structured deals from complex situations
• Creates original product value propositions & partners with the Marketing / Insights team to inform content development / positioning
• Applies knowledge & experience to successfully manage client / stakeholder workflows, processes & needs
• Continuously focuses on account stakeholder mapping & their roles & responsibilities to ensure all teams are communicating effectively & with the relevant client leads
• Creates new revenue streams by thinking creatively about our business & finding ways to build out large strategic partnerships that activate across several brands, teams & geos while building a consistent EMEA-wide strategy for the account 
• Collaborates with local teams (including CPs, AM Leads), global teams (GCAPs, GADs, GAPs) & Product / Marketing / Insights teams in a cross-functional way to ensure seamless client delivery & support across all markets
• Builds internal relationships with Legal, Contracting & Finance teams to solve complex contracting setups to ensure DV is set up to drive maximum revenue from client structure. Identifies & engages key decision makers in client / procurement partners
• Serves as primary point of contact for senior stakeholders within brand client but also agency relationships at both executive & operational level where required 
• Engages & builds champion stakeholders at clients locally, regionally & where required globally to get their buy-in for new product activations, tests, regional frameworks & best practices
• Manages rapidly moving processes & procedures to effectively accomplish role
• Effectively & successfully handles complex contract / price negotiations & navigates procurement / finance processes on behalf of client & DV
• Ensures any new product tests are set up with a clear defined framework & measure of success depending on local / regional client KPIs

Requirements

• Deep understanding of ad tech / martech / media industry 
• Self-starter attitude - ability to formulate a client strategic account plan, managing internal & external stakeholders, defining growth strategy
• Experience working within tight timelines & high-pressure deals with large revenue potential
• Experience navigating ambiguity & the know how to apply experience & judgment to effectively move projects & deals forward as the owner with little help from regional leadership
• Has managed long-term sales cycles from start to finish
• Able to navigate high-complexity deals & legal projects across multiple stakeholders (both internal & external) as well as geographic regions with multi-market clients
• Looked at as a thought leader - someone who has a valuable opinion & input & is often consulted

The successful candidates starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, & balancing internal equity relative to peers at DV.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women & other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but youre not sure that you check every box, apply anyway!