About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security & risk experts Dr. Alex Yampolskiy & Sam Kassoumeh & funded by world-class investors, SecurityScorecards patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, & cyber insurance underwriting; making all organizations more resilient by allowing them to easily find & fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace, by Crains NY as a "Best Places to Work in NYC," & as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Companys annual list of the Worlds Most Innovative Companies for 2023 & to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing forward-thinking employers for their unwavering commitment to employee engagement.  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moodys, Sequoia Capital, GV & Riverwood Capital.

What You Will Do:

The Sales Operations Analyst plays a crucial role in aligning sales, marketing, & customer success operations to drive predictable revenue & business growth.  You will be partnering with finance, sales & other cross-functional teams to drive planning, operational efficiency, effectiveness, & analytics to ensure strong revenue attainment. Your responsibilities will span systems administration, data analysis, process optimization, technology enablement, & performance tracking, directly empowering our GTM leaders to make informed choices.

Key Responsibilities include:

• Perform administrative responsibilities for Salesforce CRM, including monitoring & cleaning CRM & marketing automation data, performing regular audits to ensure the GTM systems reflect accurate pipeline & customer data
• Provide first-level support for GTM tool users, support systems integration projects, help with user access management & documentation of workflows
• Support the enforcement of data entry best practices among GTM teams
• Work with Revenue Operations leadership to identify, scope, & deliver systems changes
• Evaluate information gathered from multiple sources, reconcile conflicts, translate high-level information into actionable details to develop a general understanding, & distinguish user requests from the underlying true needs
• Document & maintain lead routing rules, lifecycle stages, & deal stage progression logic
• Support Go To Market (GTM)  teams to increase efficiency, resolve technical issues, & adapt evolving systems-based business needs
• Assist in tracking pipeline health by reviewing stage progression, aging deals, & rep activity
• Flag discrepancies in deal data or activity tracking to sales managers or RevOps leads
• Support the operational motion behind coverage & quota planning Collaborate on planning processes that prioritizes consistency & continuity of account ownership, sales effectiveness, supporting efforts to drive new customer acquisition, & increases efficiencies & maximizes revenue within existing & new customers
• Provide overall support & departmental coordination for the Global GTM Revenue Operations teams inquiries, ad-hoc requests & projects

Job Requirements:

• Bachelors degree
• Minimum of 2 years of experience within business operations, finance, sales/revenue operations, customer success management, or in management consulting roles for these functions. Industry knowledge in technology, payments, or fintech is preferred
• Experience with Salesforce.com, particularly in a B2B SaaS environment
• Understanding of standard business practices related to Sales, Channel or Customer Success processes & systems generally
• Ability to support relationships that enable collaboration with & influence of Revenue Operations senior management, sales/service senior management, & cross functional stakeholders equally
• Clear, analytical thinker with intellectual curiosity
• Self-starter with a keen attention for detail & an ability to manage multiple tasks & projects simultaneously, until tight time constraints
• Able to manage ambiguity & shift priorities when needs change
• Flexibility to work with colleagues in multiple time zones, mainly in North America, but also in South & Central America, Europe & Asia.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, & unlimited PTO, parental leave, tuition reimbursements, & much more!

The estimated total compensation range for this position is $75,000 - $92,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications & experience, & may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards & equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity & embraces diversity. We believe that our team is strengthened through hiring & retaining employees with diverse backgrounds, skill sets, ideas, & perspectives. We make hiring decisions based on merit & do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Companys privacy policy & applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI