Salesforce Marketing Cloud Architect at Rapp In Los Angeles

Salesforce Marketing Cloud Architect
Rapp // innovators, integrators & implementers

RAPP Los Angeles is looking for a Salesforce Marketing Cloud Architect to join our award-winning Technology team.

WHO WE ARE:

We are RAPP world leaders in activating growth with precision & empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, & empathy to foster client growth. We champion individuality in the marketing solutions we create, & in our workplace. We fight for solutions that adapt to the individuals needs, beliefs, behaviors, & aspirations.

We foster an inclusive workplace that values diversity & emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content & connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, & our award-winning technologists & creatives know how to deliver it ensuring were able to activate authentic customer connections for our clients.

Part of Omnicoms Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, & data & marketing scientists across 15+ global markets.

YOUR ROLE:

RAPP is seeking a Salesforce Marketing Cloud Architect to join our team. This role involves a blend of technical proficiency, strategic thinking, & leadership skills to deliver personalized experiences at scale. The ideal candidate will possess experience with Salesforce Marketing Cloud in an agency environment or other professional services environment.

YOUR RESPONSIBILITIES:

Solution Design: Architect scalable & robust Salesforce Marketing Cloud solutions. Work hands-on with Salesforce Marketing Cloud components including Email Studio, Content Builder, Journey Builder, Automation Studio, Cloud Pages & more.

Campaign Management: Oversee the end-to-end development of multichannel marketing campaigns, ensuring they are delivered on time & meet client objectives. Including batch, journey & triggered campaign types.

Data Integration: Integrate Salesforce Marketing Cloud with other systems (inbound & outbound).

Automation: Develop automated multi-touch journeys with Journey Builder and/or Automation Studio, in addition to data management workflows in support of the journeys.

Personalization: Utilize AMPscript & content assembly techniques to create highly personalized customer experiences. Experience with A/B Testing & Test/Control group implementations a plus.

Collaboration: Work closely with agency teams & our clients to understand requirements, provide technical guidance, & ensure successful project delivery.

Mentorship: Mentor & guide other team members, fostering a collaborative & innovative work environment.

REQUIREMENTS:

Salesforce Marketing Cloud Expertise: Significant accomplishment with several Salesforce Marketing Cloud's capabilities, including Email Studio, Content Builder, Journey Builder, Automation Studio, Mobile Studio, & Cloud Pages. Salesforce Marketing Cloud Certification(s) a definite plus.

Data Management: Proficiency managing & integrating data with data extensions & SQL.

Technical Proficiency: Fluent with SQL, HTML, AMPscript, SSJS

Project Management: Experience managing multiple workstreams simultaneously & ensuring timely delivery.

Strategic Thinker: Ability to see the big picture & design solutions that are extensible yet right-sized for the effort at-hand.

Communication Skills: Excellent verbal & written communication skills, capable of conveying complex technical concepts to non-technical stakeholders.

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections & collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary & comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, & personal days & positive activism days, paid parental leave & disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $100,000 - $120,000. This range is specific to Los Angeles & multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience & training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.