Role Description

As a Staff Researcher for Dash, you will be instrumental in shaping the product & organizational strategy for one of Dropboxs most ambitious bets. Youll lead strategic research initiatives & programs that illuminate new problem spaces, define long-term vision, & inspire product innovation across multiple teams. 

This is a role focusing on identifying opportunities that expand the value, adoption, & scalability of Dash in a rapidly evolving landscape. Your work will extend beyond informing individual product decisions, & will guide how Dash evolves, scales, & delivers AI-powered experiences that redefine how knowledge workers discover, connect, & act on content.

In this dynamic & fast-paced environment, youll operate as both a craft leader & strategic thought partner, embedding deeply with cross-functional stakeholders across research, design, product, engineering, sales, & marketing. Youll be expected to influence team-level execution & executive decision-making alike, ensuring Dash builds experiences that are deeply useful, magical, & grounded in human needs. Your work will influence Dashs offerings & help create magical, reliable, & delightful experiences that redefine knowledge work.

Responsibilities

• Lead complex, multi-quarter research initiatives & programs that influence product & business strategy across Dash & adjacent areas.
• Drive strategic thinking across product, design, & leadership teams, using research to shape vision, goals, & product architecture.
• Identify foundational & emergent research opportunities that align with company priorities & fuel long-term innovation.
• Own & evolve research practices, mentoring other researchers, championing methodological excellence, & elevating research quality across the org.
• Deliver high-signal insights through rigorous triangulation across qual, quant, & behavioral data.
• Proactively influence decision-making at the executive & cross-functional leadership levels through compelling synthesis & narrative craft.
• Build enduring partnerships across product, design, engineering, sales, & marketing, fostering alignment & shared understanding.
• Represent Dash Research externally, contributing to thought leadership & helping Dropbox attract & retain top research talent.

Requirements

• 10+ years of experience in UX Research, with a proven track record of driving product & strategic decisions at scale.
• Deep fluency in a broad range of research qualitative & qualitative methodologies across the product lifecycle, from early generative to evaluative & longitudinal.
• Demonstrated experience in shaping product vision, working across complex product ecosystems or B2B/enterprise environments.
• Skilled at operating in 01 contexts, rapidly synthesizing ambiguity into clarity & direction.
• Strong executive presence & storytelling ability, & able to influence through insight & empathy across diverse stakeholder groups.
• Actively mentor peers, contribute to team rituals, hiring, & foster a collaborative research culture