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BetterCloud // SaaS ops mgmt platform
Engineering, Full Time    Atlanta    Posted: Friday, September 18, 2020
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BetterCloud is the leader in SaaSOps, enabling companies to discover, manage, & secure their cloud applications in a best-of-breed world. The driving force behind our work is to ensure organizations get the transformative value & benefits of adopting SaaS applications while ensuring IT has complete control over their environment & can serve as an enabler for the business. Today, we're proud to call 1,700 companies across 60+ countries our customers but we're just getting started. BetterCloud is headquartered in New York City with offices in San Francisco, CA, & Atlanta, GA.

We are a high energy, high growth company, currently seeking an enterprising individual to join the DevOps team as a Site Reliability Engineer. We bring West Coast Technology to the Southeast. Do you want hands-on experience with a web-scale system? We have microservices at mega-scale. We process over 3.5 Billion Events per day. If you are eager to learn, want to accomplish challenging goals, & thrive in a work-hard/play-hard environment then this is the position for you!

Our products live in the cloud on Googles Cloud Platform. Our Microservices technology stack uses Springboot with React on the front end, Java (primarily), Scala, & Go on the application side. Our CI/CD system utilizes Jenkins, Gradle, Bitbucket & IaC & automation is implemented with terraform, kubernetes, docker & Chef.  We handle eye-popping amounts of data & requests using stream processing technologies such as Kafka & Flink.

Qualifications | Required

  • Must have experience with Cloud IaaS (Focus: GCP, Alt: AWS, Azure)
  • Expertise in Linux system administration, TLS, DNS, TCP & HTTPS
  • 3-4 years experience with Container Orchestration (Focus: kubernetes, docker swarm)
  • 3 years experience with Configuration Management Tooling (Focus: Chef, Alt: Puppet, Ansible, Salt)
  • Service Discovery (Consul, Consul DNS)
  • Hashicorp Products (Consul, Terraform, Packer etc..)
  • Observability, Monitoring & Metrics (Stackdriver, Prometheus, Grafana)
  • CI/CD (Jenkins,
  • Experience implementing SLI, SLO & error budgets
  • Experience improving RTO & RPO objectives
  • Excited about high growth & open environment

Qualifications | Preferred

  • Kafka experience is a great plus
  • Kubernetes experience is a strong plus.
  • Haproxy/Nginx experience nice to have
  • MySQL, BigTable, BigQuery administration nice to have


  • Delivering on system SLAs by implementing necessary best practices
  • Monitor systems & take corrective actions per guidelines
  • Working with our Security Team to implement various controls & resolve vulnerabilities
  • Perform research & POCs for new software to improve performance & stability
  • Automating build processes for Java-based microservice development projects
  • Managing our CI/CD Systems
  • Managing & Improving our Log Analysis systems to ensure optimal search & reporting times
  • Troubleshooting & Supporting our Production & Non-Production Engineering environments & teams

 Compensation | Benefits

  • Competitive base salary
  • Full benefits package
  • Stock Options
  • Career growth with an industry innovator

BetterCloud is an Equal Opportunity Employer, including disabled & vets.

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