Galileo is on a mission to improve the quality & affordability of health care for all  including complex & underserved populations. Were proud to be a trusted partner & advocate for patients, caregivers, & their families. We're looking for a full-time Patient Support Associate to join our NYC office & be an integral part of ensuring our patients & care teams needs are met & that our mobile clinic operates effectively.

What Youll Do

• Manage our mobile clinic including driving our vehicle, scheduling clinic days, & ensuring the clinic is stocked & maintained
• Be an ambassador for patients by creating authentic & memorable human connections in person, over the phone, email & texts
• Assist the patient & their care team by coordinating care facilitating case reviews, scheduling appointments, collecting medical records, researching resources, & understand & clearly communicate insurance & benefits
• Manage medical inventory & supplies to ensure office operations is organized for smooth & efficient care
• Work comfortably within multiple systems & remain eager to learn new technology & procedures

Wed love to hear from you if you have the following:

• Creative problem-solving skills that can be leveraged to empower others
• Experience in office administration & customer support, & a desire to work at our NYC HQ & with our mobile clinic
• A desire to help others & be part of a mission-driven, innovative team
• A drivers license (requirement)

How We Hire

Galileo is committed to hiring the best talent from a range of backgrounds & experiences, - including but not limited to - gender, ethnic, political, economic, religious, sexual orientation, & other personality traits. We believe in a strong culture that fosters teamwork, excellence & sound decision-making -- one that is based on mutual respect & trust. We appreciate candidates who are open & honest about what theyre looking for so we can ensure its a fit on both sides.