Have you ever wondered what happens inside the cloud?

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure & fully managed offerings, DigitalOcean enables startups & small & medium-sized businesses (SMBs) to rapidly deploy & scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world. 

About the Team

The IAM Engineering team is responsible for developing & maintaining Identity & Access Management services integrated with user accounts. As DigitalOcean continues its rapid growth & moves upmarket, the demands on identity, access, authorization, & account management have significantly increased. This team will focus on operational enablement for the business & our customers.

The Opportunity

We are seeking highly motivated & skilled engineers in Hyderabad. You will play a critical role to ensure product experiences at all stages of the developers' journeys enable a DO-simple method to scale their business. You will join a team providing smooth operation of the IAM platform, providing technical support, managing IAM operations, & driving efficiency through automation. This is an exciting opportunity to be a part of building a new team & making a significant impact on our company's growth.

What Youll Be Doing:

• Develop IAM gRPC APIs written in Go Lang to deliver solutions to target customers Jobs To Be Done (JTBD).
• Collaborate with the team to define OKRs, driven by our product strategy, & develop roadmap items to successfully deliver on Key Results. 
• Contribute to authoring of technical documents to deliver on feature development.
• Triage & resolve escalated IAM support tickets. Serve as the first line of support for incoming bug reports.
• Take ownership of IAM platform operations, including authentication, authorization, user accounts, security history, ssh keys, projects, tags, & user notifications.
• Maintain & contribute to operational excellence & the stability of the platform.
• Contribute to quality assurance tooling & synthetic testing to proactively identify & address potential customer impacting issues.
• Collaborate with product teams on existing & new product launches to enable seamless integrations of IAM services.
• Contribute to the documentation of IAM processes, & customer instructions.

What Well Expect From You:

• Strong technical aptitude & problem-solving skills.
• Proficiency in Go to develop gRPC & REST APIs.
• Hands-on knowledge of microservices & distributed systems, including technologies like Docker, Kubernetes, Kafka, MySQL, & Redis.
• Experience with Identity & Access Management systems (e.g., authentication, authorization, user accounts).
• Strong interest in direct collaboration with customers to define their key Jobs To Be Done, & translate into features.
• Excellent communication & collaboration skills in written & spoken forms.
• Author technical documents in architecture & task definition.
• Ability to work independently & manage multiple priorities in a fast-paced environment.
• A proactive & detail-oriented approach.
• [Optional: Bachelor's degree in Computer Science, Engineering, or a related field.]

Why Youll Like Working for DigitalOcean:

• We reward our employees. The salary range for this position is based on relevant years of experience & skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company & individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire & the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest & most interesting people in the industry. We are a high-performance organization that is always challenging our teams & employees to continuously grow. We maintain a growth mindset in everything we do & invest deeply in employee development through formalized mentorship & other internal programs. We provide all employees with reimbursement for relevant conferences, training, & education.
• We care about your well-being. In addition to cash & equity compensation, we also offer employees a competitive array of benefits. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations & preferences.
• We value diversity & inclusivity. We are an equal opportunity employer & we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*This is role is located in Hyderabad, India

#LI-Hybrid