The role

The Workplace Team is responsible for providing the infrastructure & workspace of a modern working office for our Berlin Campus buildings & driving innovation across the international organization. As Associate Director Workplace  Operations, you will be part of the Workplace Team based in Berlin Kreuzberg, & report directly to our Director of Workplace Strategy. In this role, you will oversee the daily operations of our Berlin extended campus currently comprised of three buildings & You will lead the Workplace Operations, Front Desk Management & Facilities Operations teams to ensure best in class services & experiences for all employees while on campus.  Your role will be to create & maintain an environment where our employees enjoy coming to work in a professional, healthy, safe & welcoming environment. 

As part of the Workplace & extended People Team youll bring our company values to life by improving our teams experience & ensuring our workplace fosters innovation & inclusivity. Our teams goal is to exceed employee needs, & in this role you will support this goal through workplace development. Your role is to oversee all aspects of campus management, campus operations & facilities while developing the space to reflect our corporate culture.

What youll do

• Ensure all hard & soft facilities services & maintenance issues, requests & complaints are acknowledged & acted upon quickly & efficiently, & escalated where necessary.
• Build roadmaps for all teams & design programs to enable a Best in Class workplace
• Mentor & manage the Berlin Workplace team & help them grow into a world class organization
• Create & Execute on Workplace related OKRs, development projects, stakeholder management, & ad hoc projects.
• Develop & oversee the annual campus operations budget, optimizing resources & aligning financial planning with strategic objectives.
• Prepare comprehensive financial reports for senior management, detailing budget utilization, cost-saving initiatives, & variances. Collaborate with Finance teams to align financial planning with strategic goals.
• Ensure campus operations comply with all relevant regulations, safety standards, & company policies. Identify & mitigate risks related to facilities & workplace operations.
• Foster strong relationships with internal stakeholders, including various teams & departments, to align workplace operations with their needs & expectations.
• Define & track key performance metrics related to campus operations, using data-driven insights to continuously improve workplace experiences.
• Own the space strategy that supports our growing in-person/hybrid remote workforce. Use data to drive your workplace development decisions.
• Serve as the primary point of contact for our Berlin landlord(s) & be responsible for keeping the buildings well maintained, efficient & safe.
• Design new processes & programs & improve upon the day-to-day experience for all employees through the analysis of Workplace data
• Extend & translate our company's values into the daily operations & workplace environment, ensuring our campus is supportive & reflective of all backgrounds, cultures & working styles.

What youll bring

• You bring 8 Years of experience in building & leading a high performing team
• You have experience working in fast-growing companies & ideally in well established companies where you have developed best practices.
• You have a strong foundation in customer service & experience managing stakeholder expectations.
• You question the status quo, see challenges as opportunities rather than problems & positively encourage others to find creative problem-solving solutions
• You make decisions based on rational reasoning & data & you are able to consolidate & present data confidently to senior management.
• You have the ability to work independently as well as lead & motivate cross-functionally towards project goals
• You thrive working in a fast-paced environment, energized to come to work to make an impact.
• You are fluent in German (C2) & English (C2) & comfortable in reading German contracts & official document.

What we offer

• Healthy discount on weekly HelloFresh boxes
• Annual learning & development budget to attend conferences or purchase educational resources plus access to the HelloFresh Academy
• Budget for home office supplies 
• Monthly transportation budget through Rydes app 
• A diverse & vibrant international environment of 70+ different nationalities
• Additional perks include: Free crash course in German, compensation for advanced external German classes, discounts for our neighboring gym & Urban Sports Club, summer & winter parties, discount on our HelloFresh GO vending machines
• The chance to have a significant impact on one of the fastest-growing technology companies in Europe in an exciting growth phase

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

Since our 2011 founding in Europes vibrant tech hub, Berlin, weve become the world's leading meal kit provider, delivering to over 4.2 million households worldwide in 14 countries across 3 continents.

Our People team is here to attract & retain the best talent for HelloFresh by providing a best in class employee experience at all stages of the employee lifecycle. Welcoming talented & motivated employees from around the globe, we play an active role in ensuring they have a good start, but stay & grow with us, with employee satisfaction & well-being at the core of what we do. As strategic partners, we help our people managers & leaders as they guide their teams to achieving business goals. Managing the workplace in a way that employees are happy, motivated & productive is as important to us as having an open ear for our employees.

Our more than 7,000 employees from over 70+ nationalities are the heart & soul of our diverse, fast-paced & dynamic environment where innovation & smart, fast action is encouraged. 

We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

You can get a taste of what we've been working on by checking out About HelloFresh.

Are you up for the challenge?

Please submit your complete application below including your salary expectations & earliest starting date.

We are HelloFresh

At HelloFresh we embrace & welcome diversity & we currently employ over 15,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply & will give everyone equal consideration. We are an equal opportunity employer everyone is welcome at our table.