Chiefs mission is to build the most powerful network focused on connecting & supporting female leaders. With members who are at the C-Level or are rising VPs, Chief is the only organization designed for women seated at the table. Read about us in Forbes, Inc., & watch us on the Today Show.
Launched in early 2019, Chief is a Series A stage start-up backed by General Catalyst, Inspired Capital, Primary Ventures, & other top-tier investors. Were headquartered in New York City, with membership also in LA, Chicago, SF, & Boston. Currently, we have Clubhouses open in NY, LA, & Chicago.
About the Role:
The Senior Operations Associate will work with the Operations team to manage the Member experience in one of Chief's key services Core. Core is a group-based journey focused on executive development & self-improvement for Members, led by a top-tier executive coach. The mission of the role is to help deliver Core to members & ensure a best-in-class experience. This role will report to the Senior Core Operations Manager.
- Project manage the Core Group curation process across 5 markets - ensuring all Core Groups are crafted to give members a powerful group of peers
- Leverage data to ensure members are gaining value via participation in Coreown reporting & service-level KPIs
- Collaborate with Membership Experience team to ensure all Core participants are getting the most out of their experience, & intervene where necessary to ensure Member & Core group success
What Were Looking For:
- 1-3 years of relevant customer-centric experience
- Excitement to deliver a critical service to our members
- Passion for the Companys mission, positioning & brand to empower women in business & spark change from the top
- BA/BS required
Why Youll Want to Work Here:
- Were a mission-driven company driving real change for women in business
- Youll be part of an early startup & deliver impact on a rapidly growing business
- Attendance at inspiring experiences & events with leaders of industry
- Competitive base salary, unlimited vacation policy, & full medical, dental, & vision packages