See yourself at Twilio

Join the team as Twilios next Senior Manager, Talent Acquisition EMEA. 

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a global company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to support recruiting & hiring for all Twilio jobs based in the EMEA region. This Sr. TA Manager will lead talent acquisition in EMEA, managing a team of full lifecycle recruiters (remote in Europe) & serving as the the focal point for EMEA stakeholders & partners. 

Responsibilities

In this role, youll:

• Lead & manage a team of full lifecycle (FLC) recruiters in EMEA who own & deliver the end-to-end recruitment process for all Twilio business units (Comms, Segment, Marketing, & G&A)
• Partner with senior level business leaders & HRBPs in EMEA to understand their organization's talent needs & workforce planning strategy; Work with recruiters and/or TA Managers to develop recruiting strategies & manage implementation & delivery of hiring plans
• Set expectations about recruiter job responsibilities & measure individual & team performance against goals & deliverables; Actively performance manage direct reports; Be a coach & mentor for career development opportunities
• Build & maintain strong relationships within the TA org & across our stakeholders & partners, including TA Ops, Workforce Planning, Twilio businesses, FP&A, HR, Legal, DEI, & Total Rewards
• Partner with the Recruiting Engine teams on talent intelligence & hiring strategies, especially when it comes to understanding talent markets, building diverse candidate pipelines, & optimizing talent channels
• Use data to identify & implement opportunities to improve candidate experience, increase efficiency, & reduce cost per hire; Create & send monthly reports to VP & SVP business leaders on progress towards hiring goals & related recruiting metrics
• Enforce & uphold operational excellence standards & compliant hiring practices throughout the recruitment process
• Live the Twilio Magic values & serve as a Twilio brand ambassador; Act in accordance with TAs mission & vision
• Be a Positron to keep your team motivated, engaged, & curious; Lead through change management & take accountability for TA OKRs & projects
• Attend & participate in training & enablement sessions; Consult on decisions about new or changing tools/systems/processes & make recommendations on best practices

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years experience in a recruiting role with 2+ years as a talent acquisition people manager in Europe
• Experience directly supporting & advising senior level leaders (VP+), hiring managers, & stakeholders (including HR, Finance, Comp) in EMEA region
• Experience independently building reports & analyzing recruiting data using various reporting tools & systems (Tableau, Greenhouse, Gem, etc)
• Experience partnering with peers & leaders globally to own delivery of the global recruiting plan
• Excellent collaboration, communication, presentation, & team building skills
• Knowledge of & adherence to European employment laws & compliance regulations
• This role is required to be based in Ireland or England

Desired:

• Experience directly supporting & advising senior level leaders & stakeholders for GTM, R&D, & G&A teams
• GTM & Sales recruiting experience is preferred

Location

This role will be remote, & based in either Ireland or the United Kingdom.

Travel 

We prioritize connection & opportunities to build relationships with our customers & each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

The successful candidates starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, & geographic location within the state.