• 30 100 1,200
• InRead

Teads

  .

  KPI

• 3SSPDSP
• Branding & PerformanceHeader BiddingOpenRTB Protocol
• --
• third party ad serversverification vendor platformsDSPs Salesforce

Teads

TeadsTeadsAI

Teads19

Teads120030: www.teads.com

Who we are

• We are a global AdTech company with over 1200 employees across 30 countries with over 100 different nationalities 
• Competing against the biggest tech companies 
• Inventor of the InRead Video 
• Partner with the biggest media agencies & brands 
• Global partnerships with premium publishers

What can you expect in this role: 

Teads is seeking for a detail-oriented Customer Experience Manager, based in Tokyo, Japan, to be part of a team responsible for the set-up, optimisation, performance & general stewardship of advertising campaigns.

You are the hub of digital advertising campaign execution, working closely & collaboratively with other departments. Youll be responsible for successfully managing client success across our suite of advertising offerings, which includes: 

Activation & Delivery

• Self-Serve campaigns management
• Assist in onboarding of customers to our self-service buying platform or DSP.
• Be the lead point of contact for all client communication post-sale.
• Lead preparation for campaign activation through clear & concise communication efforts with clients.
• Oversee post-sale process, including but not limited to: campaign set-up, pacing & delivery, incremental revenue generation & post campaign analysis.
• Analyze performance data to highlight key trends.
• Plan & execute multiple incremental revenue prospecting plans each quarter.
• Help internal staff development through consistent & thorough knowledge sharing exercises.

• Managed Service campaign management
• Set up the campaign via our buying platform
• Monitor the campaign pacing, performance, & make optimization to achieve the client KPI
• Communicate with client proactively in terms of campaign performance & work on the incremental revenue generation & post campaign analysis
• Plan & execute the end of campaign report presentation for Key clients
• Help checking internal team's campaign set up, changes to ensure no mistakes on the campaign management across the team

About You

• A minimum of 3 years of relevant work experience at a digital media agency, DSP or AdTech company
• Vast digital media industry knowledge & vested passion in understanding how trends impact day-to-day work, such as, but not limited to: Programmatic Advertising (Branding & Performance, Header Bidding & OpenRTB Protocol etc
• Fluent in Japanese with business-level English is a must
• Has a proven track record of exceptional time management effectively plans long-term & big picture projects, while maintaining day-to-day effectiveness
• Continually promotes & achieves high standards of quality at work, applies attention to detail to execution & constantly looks for problems to solve & ways to improve
• Has a track-record of meeting (or surpassing) ambitious goals in a fast-paced, competitive environment over a sustained period of time
• Demonstrates comfort engaging with strategic clients, is an avid problem solver, proactive & a creative thinker
• Is adept at navigating the intricacies of tactical systems & processes (e.g., third party ad servers, verification vendor platforms, DSPs, Salesforce, etc.) 
• Cultivates & maintains strong, productive relationships with a range of internal & external stakeholders
• Takes a collaborative approach to their work; understands the limitations of their own perspective & works hard to understand the interests/perspectives of others
• Team player

Benefits at Teads 

• Competitive Salary Packages
• Quarterly Bonus on KPI achievements
• Generous Time Off Policy
• Health & Wellness Benefits
• Mental Health Programmes
• Training & Upskilling Programmes
• English / Japanese private lesson
• Flexible Hours
• Light meal, snacks & drinks

About Teads

Teads operates a leading, cloud-based, omnichannel platform that enables programmatic digital advertising across a global ecosystem of quality digital media. As an end-to-end solution, Teads modular platform allows partners to leverage buy-side, sell-side, creative, data & AI optimization technologies.

For advertisers & their agencies, Teads offers a single access point to buy the inventory of many of the worlds best publishers & content providers. Through exclusive global media partnerships, Teads enables advertisers & agencies to reach billions of unique monthly users in brand safe, responsible advertising environments, while improving the effectiveness & efficiency of digital ad transactions.

Teads partners with the leading marketers, agencies, & publishers through a team of 1,200+ people in 50 offices across more than 30 countries. For more information, visit: www.teads.com

Were committed to creating a dynamic work environment that values diversity & inclusion, & represents employees across a variety of skill sets. We embrace contributions from all ages, sexes, races, ethnicities, religions, sexual orientations & gender identities.