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Tripadvisor // enabling travelers to plan & book trips
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Hybrid role- HQ Needham MA

We believe that we are better together, & at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, & experiences, so we can collectively revolutionize travel & together find the good out there.

TripAdvisor provides a unique, global work environment that captures the speed, innovation & excitement of a startup, at a thriving, growing & well-established industry brand. At TripAdvisor, you will be part of a dynamic, fun, & energetic team where you can immediately make meaningful contributions.

What you'll do

  • Manage Order-to-cash process for all products in the Tripadvisor portfolio
  • Collaborate with cross functional teams including but not limited to Sales, Sales Ops, & FP&A to investigate critical billing implications & evaluate process improvements
  • Generating invoices based off the review of system reporting to be sent directly to customers
  • Assist with the documentation & monitoring of internal controls
  • Assist in providing accounting support to internal & external auditors during quarterly & year-end reviews, including preparation of supporting documentation
  • Other general accounting projects & month-end close work as assigned
  • Manage & maintain the billing email alias & ensuring proper communication to corresponding recipients across Finance & Sales
  • Oversee customer billing information & ensure CRM is accurately reflected
  • Hybrid role located at Tripadvisor HQ in Needham

Skills & experience

  • Bachelors degree in accounting or finance with a demonstrated high level of academic success
  • Organized, self-motivated & detail oriented
  • Strong written & oral communication skills
  • Solid analytical, problem solving & troubleshooting skills
  • Ability to meet designated deadlines & manage multiple projects to completion
  • Flexibility to work well in a high growth environment with a small company feel
  • Proficient in MS Excel
  • Experience with Workday, Oracle, SalesForce is a plus
  • 1+ years experience working in a billing specialist or accounting/finance based role is a plus


In addition, the ideal candidate will demonstrate the following competencies: 

  • Grasps the essence of new information; recognizes own strengths & weaknesses; pursues self-development; seeks feedback
  • Exhibits integrity though fair & ethical behavior toward others & a demonstrated sense of corporate responsibility & commitment
  • Treats colleagues & partners with respect: considers & responds appropriately to the needs, feelings, & capabilities of different people
  • Can be relied upon to ensure that projects within areas of specific responsibility are completed in an appropriate & timely manner & acknowledges mistakes, learns from those events & is able to move forward productively
  • Identifies & analyzes problems; distinguishes between relevant & irrelevant information
  • Ability to balance time to market with a solution & make the right trade-offs along the way
  • Strong analytical skills: understands & utilizes metrics relevant to role
  • Clear communication through expression of facts & ideas in a clear, convincing & organized manner
  • Good business judgment when making decisions & always considers the relevance/impact of each decision on the business
  • Adaptive to change & grasp new process updates & improvements timely

We strive to create an accessible & inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at greenhouse@tripadvisor.com

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