Critical Mass' Internship opportunities are part of our Trailhead Program & will provide a 12-week jump-start to your career. The program is a fast-track to launch your career through regular learning opportunities, mentorship, client work exposure, while also getting paid. We aim to show you all the amazing work we do here at Critical Mass, & to support you as part of the team! You will have the opportunity to try the digital agency world through multiple internship & client projects to see if it's for you! 

Our Internship will run from May 21-August 9, 2024.  

All applications are reviewed on a rolling basis.  

The Human Resources (HR) Intern is an ideal opportunity for someone with a strong desire to learn more about various HR functions in a contemporary, fast-paced environment. The HR Intern will provide support to the human resources team in a variety of ways. The successful candidate will gain experience with HRIS systems, employee feedback surveys, employee experience & recognition, career development processes, & policy & procedure administration.  

You Will:

• Have exposure to & be trained on the career development process, communication of company policies, employee data management, & the employee experience function.
• Assist with management of data in HRIS systems to ensure data is accurate through data entry, audits, & data validation.
• Support the design & maintenance of systems & procedures to ensure the validity of data across systems.
• Assist with management of dashboards & queries.
• Assist in communicating career development & other company processes.
• Collaborate with & learn from key members of the global human resources team
• Serve as an information resource & liaison to employees & manager.
• Support the employee experience team in data reporting & analysis from employee engagement surveys.
• Prepare basic presentations where requested.
• Complete ad hoc tasks as necessary.

You Have:

• Current student in HR or business analytics focused post-secondary program.
• Have experience in training & development or have some related work experience.
• Highly proficient in the use of MS Office Suite (intermediate knowledge in Excel & Outlook), Keynote.
• Superior communication skills, both oral & written.
• High degree of confidentiality & dealing with sensitive matters.
• Self-motivated, proactive, & eager to learn & grow.
• Good use of tact & judgment.
• Exceptional interpersonal skills & a customer service focused attitude.
• Ability to multi-task in a fast-paced, flexible environment.
• Aptitude & desire for a career in Human Resources.
• Knowledge of employment related laws & practices is a plus.
• HR-related data analysis a plus.

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to: Strengthen opportunity for continuous learning 
Improve collaboration & team relationships. 
Increase employee engagement 

 
This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.