The Managing Director, New York will be responsible for defining, planning & leading the execution of an impactful business program within the Greater NY Area market. Owning the regions Sales, Customer Success & operational Marketing strategies & vision as it relates to top line growth, the Managing Director, New York will work alongside the global support infrastructure to ensure alignment, the most efficient use of budget & the appropriate deployment of the best business initiatives befitting the entire portfolio of Launchmetrics products & solutions.
In collaboration with the global business support teams, driving the creation & implementation of a robust business plan aligned with growth goals & local adaptations according to the US markets context & objectives.
Managing, developing & coaching a high-performing local business team comprised of Sales, Customer Success & Marketing employees.
Establishing budget allocation for the region to optimize ROI & serve the companys growth objectives; taking responsibility for local P&L, aligning resources with revenues.
Ensuring that members of the executive team are kept up to date on client initiatives, major issues, & operational activities/concerns.
Building, maintaining & prioritizing new business relationships within the area market; Identifying key decision makers & contacts within target clients & overseeing the team in implementing appropriate strategies to establish & develop relationships accordingly.
Working closely with the global business support teams & regional sales teams to maintain an accurate forecast of market potential for the market.
Building & fostering relationships with existing clients in the region to serve as the high-level liaison between clients & Launchmetrics, assisting with escalated local customer issues & executive sales meetings where necessary & appropriate.
Defining & leading the execution of awareness & thought leadership activities aimed to position Launchmetrics as the ultimate launch to market software on the area.
Acting as a spokesperson of the company & raising the profile of Launchmetrics within the industry by representing the brand at key events, conferences & thought-leadership panels.
New business growth in both MRR & services.
Renewal rate in number of customers & revenue.
% of growth for specific products.
Ebitda level or profitability ratio measuring difference between revenue & resources.
Awareness level measured through local media/influencer coverage.
WHAT WE'RE LOOKING FOR:
Strategic thinker, problem solver & commercially-minded, very operational, able to oversee multiple initiatives in a fast paced environment.
Ability to work professionally & collaboratively with all other areas within the business.
Ability to establish & nurture high level relationships with customers & prospects
SKILLS & EXPERIENCE:
Strong & recognized experience in Enterprise Sales in a Saas or Software Editor, years of relevant experience in managing a Sales team as Sales Director/VP/CxO, strong knowledge of the FLB market.
Familiarity with managing direct reports across different specialisms.
Expertise in all aspects of business management including Pipeline Management, Sales, Account Management & Marketing.
WHAT CAN WE OFFER?
- A fantastic opportunity to be part of a company that has revolutionised industries
- A chance to work with a passionate, driven & fun team
- An incredible work environment - fun, casual & fast-paced
- Weekly team lunches
- Monthly team activities & outings
- Summer Fridays
- We work remotely the week between Christmas & New Year's