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Pluralsight // developer training by experts
Product, Full Time       Posted: Wednesday, September 04, 2019
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  Job Description

The Production Editor, Video is responsible for managing video content production from contract to customer to achieve goals for speed, quality, & publication targets. Production Editors are champions of quality & speed, empowering authors to achieve our audiovisual, technical, & design standards. Equal parts teacher, reviewer, project manager, post-production wizard, & problem solver, the Production Editor, Video is accountable for partnering with our authors to deliver high quality courses on schedule. This includes educating authors in recording, production, & design best practices, reviewing submitted materials, providing feedback, making edits to videos, proofreading course info, & publishing courses to Pluralsight's library. The Production Editor, Video always has our global learners in mind & helps our authors understand how to create value for them.

What you'll own:

  • Manage relationships with & support authors during the content creation process, ensuring that quality video is delivered effectively & efficiently

  • Manage a course load & partner with authors to create timelines for delivery milestones to drive on-time publication & publication goals

  • Onboard authors to the video content authoring process, standards, & tools (PowerPoint template, Camtasia, microphones, Author Home, Author Kit)

  • Troubleshoot author recording setups & tooling issues

  • Review course materials for audiovisual quality compliance & provide authors with constructive feedback to help them improve

  • Communicate how standards support learning efficacy for a global audience

  • Determine what edits must be completed prior to publication & complete them

  • Escalate quality & delivery concerns to the Author Success team

  • Coordinate curriculum scope changes with Curriculum leadership

  • Coordinate course publication to; review authors' edits, course details & course deliverables prior to publication

  • Monitor customer feedback, customer support tickets, & correct issues with published content

  • Execute & provide input to production strategy

  • Understand & give input to the design of the author experience

  • Collaborate on special projects related to improving processes

  • Communicate effectively with a customer service mindset

  • Help identify tooling issues

  • Lead individual-level OKRs & contribute to achieving team OKRs

  • Contribute to the training of new team members

Who you're committed to being:

  • Customer-first mindset - above the company, above the team, above self

  • Create with possibility - open to new ways of problem solving; doesn't settle for that's how it's always been done.

  • Problem solving - seeks to understand problems, then focuses on solutions with a positive attitude & killer instinct

  • A true team player - can lead & follow; inherently collaborative; pitches in to get things done

  • A learner's mindset - ability to learn new information quickly & adapt to changing conditions; seeks, gives, & receives honest, critical feedback with tact, poise, & humility; believes in continuous improvement

  • Works effectively in a fast paced environment

  • Effective in project management - knows what needs to be done, when, & how to get there, then brings others along; committed to developing additional skills in this area

  • Self-directed, team-oriented, strong interpersonal skills

  • Detail-oriented - "how did you catch all of that?"

Experience you'll need:

  • Bachelor's degree

  • Foundational (working) knowledge of the following:

    • Visual concepts & principles

    • Typographic design & communication

    • Microsoft PowerPoint

  • Foundational (working) knowledge of video editing software, video editing, & digital audio/video production best practices (preferably Adobe Premiere & Camtasia)

  • Strong communication skills (written & verbal)

  • Experience managing projects

  • Experience in customer service

  • 1-2 years of experience in production, project management, or a related area is desired

Working at Pluralsight

Founded in 2004 & trusted by Fortune 500 companies, Pluralsight is the technology learning platform organizations & individuals in 150+ countries count on to innovate faster & create progress for the world.

At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do every day, we empower the people who power our world.

And we don't let fear, egos or drama distract us from our mission. Our mission to democratize technology skills is what drives us & our values are at the helm of how we work together. It's our commitment to practicing them day in, day out that enables our performance. We're adults, & we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics & trust each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, & peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds & experiences, & united by our mission, we are one.

Be yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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