Senior Manager, Culinary

Factor a brand of HelloFresh is seeking a Senior Manager, Culinary to help lead our culinary Ops team & help support our R&D team in the creation, iteration & improvement of our innovative prepared meals. This expert will delight our loyal customers taste buds, provide optimal nutrition to elevate their performance, & be able to produce these meals in large volumes that maintain integrity & presentation before, during & after transit. This role will also oversee the financial success of Factor through hitting food cost & labor cost metrics & always looking for innovative ways to streamline efficiency in daily production. This expert will train & share their knowledge of culinary excellence & experience with the team of Factor chefs & culinary team.

You will be responsible for

 Meal / Product Development 

•  Working directly with our Chef team, Culinary Director, VP of Operations, Menu Team, Growth & Strategy Team & Registered Dietitians to help develop new & innovative product lines & product development strategies that meet our nutritional guidelines
• Support the designing of new meals & complementary add-on product lines, hitting on nutrition, cost parameters, labor efficiency & scalability.  
• Support the development of recipes & weekly rotating menus by utilizing your knowledge of nutrition principles, food production methods, seasonal ingredients & procurement, etc. These recipes & menus:

Can easily be produced in large-scale consistently & with high-quality 

Must travel & present well when delivered to customers via our shipping partners across the country 

Be optimized for taste & include a nice profit margin

• Utilize market data, seasonal ingredients, customer trends & feedback to continuously evolve & improve our meals & the process by which we develop them. Continuous improvement of our products is a must. 
• Actively participate in weekly R&D meetings & tastings with executive team
• Actively participate in weekly innovation meetings & tastings with the executive team

Scheduling/Training/Staffing

• Support in coordinating kitchen production schedule across two facilities
• Support in coordinating staffing schedules across two facilities
• Responsible for kitchen labor & food costs across 2 facilities
• Assist in the training & development of both hourly & salary kitchen staff 
• Assist in the development of chef training program for both Operations & R&D

 Quality Assurance & Supervision 

• Partner with kitchen management & staff to implement new recipes as well as make improvements to existing recipes (e.g. proper production techniques for all meals) 
• Ensure all finished food products meet specifications 

Procurement / Organization 

• Work with our procurement team to ensure the highest quality ingredients are used while minimizing food costs 
• Address & eliminate product quality issues/customer complaints arising from problems originating with production of meals. 

Communication 

• Collaborate with Registered Dieticians to balance Menu offerings
• Work with Production Supervisors to ensure meal accuracy of finished cooked products
• Weights, sauces, garnishes
• Participating in Recipe meetings to communicate yield loss, scaling adjustments, & nutrition label accuracy

You are

• You are a self-starter, take initiative & get stuff done with a high degree of excellence 
• You are skilled at planning, organizing, prioritizing, & executing projects & activities 
• You are open-minded & always interested in learning new & better ways of doing things 
• You believe that things can ALWAYS be improved 
• You are passionate about helping people achieve their goals & improve themselves 

At a minimum, you have

• BS degree in Culinary Science or similar qualifications
• 6+ years of experience creating recipes and/or running a commissary or large restaurant / banquet / catering 
• Knowledge of USDA/FDA guidelines
• A strong understanding of dietary lifestyles including but not limited to paleo, ketogenic, plant-based, low/slow carb, etc.

Youll get

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO & flexible attendance policy 
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008