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Critical Mass // digital experience design agency
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A Senior QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, project managers, designers, & developers to ensure QA standards & client satisfaction are delivered thought-out the account. A Senior QA brings analytical thinking & support to the team, & QA leads many tasks.

You will: 

  • Analyze, test, document & recommend Automation tools for different projects
  • Guide, coach & teach other team members regarding the Automation process
  • Evaluate improvements to update current Automation framework
  • Be responsible for performing any of the QA tasks with barely any guidance
  • Plan, conduct & technically direct projects or major phases of significant projects
  • Be responsible for analyzing & understand requirements, & design specifications to ensure a quality process
  • Be responsible to attend, leading, & organizing meetings on behalf of the team
  • Be responsible for promoting & evaluating QA values & principles for the QA, everyone in the company, & our clients.
  • Support QA lead to work & motivate other team members in a team-oriented & collaborative environment with technical & non-technical team members.
  • Be responsible for communicating test results, issues, & risks to project team members, project managers, & QA management through the different channels
  • Be responsible for promoting effective communication, participation, & involvement amongst QA members.
  • Be responsible for test data identification
  • Create & maintaining comprehensive test plans
  • Write & maintaining test cases/scripts following high-quality standards
  • Create traceability matrix documents based on project requirements
  • Create checklist documentation based on project requirements
  • Perform functional & non-functional testing
  • Effectively communicate statuses

You have: 

  • Advanced English Proficiency (B2+/C1, reading, writing, & conversation).
  • Bachelor's degree in Software Engineering.
  • 4+ years of experience in Software Quality Assurance Automation.
  • 1+ years of experience in Agile Methodologies for Software development.
  • 3+ years of experience working with local & offshore teams.
  • Experience in Automation Testing specifically with Selenium with Java + Junit + Cucumber (Base Framework).
  • Preferably knowledge in tools like RestAssured (Services), Appium (Mobile) & Applitools (Visual Testing)
  • Experience in Automation Execution.
  • Preferably knowledge in tools like Selenium Grid (UI Testing Hosted Pool), Sauce Labs (UI Testing Managed Pool & Native Mobile)
  • Experience in Continuous Testing (CI/CD), preferably with Tools like Jenkins & GitHub Actions / Workflow. 

The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, & employee experience possible! CM new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. The ask stems from our want to:

Strengthen opportunity for continuous learning.

Improve collaboration & team relationships.

Increase employee engagement.

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs and We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

If U.S. based:
If Canada based:
If U.K. based:
If Costa Rica based: 

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