Convene is an Equal Employment Opportunity Employer & we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) & strive to create an inclusive & equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing & improving. We welcome applicants from all backgrounds, experiences, abilities & perspectives to join us on this journey.

Conference & Events Supervisor- Full-Time

Please note: candidate must currently reside in the UK & be able to work in the UK without sponsorship.

We're seeking a Conference & Events Supervisor with consistent evening availability to join our Operations team in Central London. The Conference & Events Supervisor will report directly to the Operations Manager.

What Youll Do: As a Conference & Events Supervisor, you will be responsible for ensuring the success of all programs, while maintaining a profitable operation & high-quality products & service levels. Conference & Events Supervisors are also expected to share ideas to promote business & assist with scheduling & leading the service team. In this role, you will use Convenes Core Values to guide your day-to-day & ensure our clients have a wonderful experience.

• Supervise & set up the service of culinary in a quick & efficient manner to participants & ensure that it follows the Program Execution Order
• Supervise the service team & support staff including setup, utilities, maintenance, & security
• Coordinate culinary service between the culinary team & service team
• Monitor inventory & keep culinary informed of accurate counts
• Enforce all rules & regulations & ability to carry out all safety & emergency programs
• Follow & health & safety regulations & ensure sanitations & cleanliness of service areas
• Be involved in and/or conduct ongoing training of service specialist to maintain standards of service
• Manage opening and/or closing inspection duties
• Maintain service cleanliness in front & back of the sit
• Ensure positive overall client satisfaction
• Ability to interact with guests and/or associates in a courteous, empathetic, & discreet manner
• Adhere to basic hygiene procedures & grooming standards
• Lead & perform duties of service technician during shift

What We Look For: 

• Minimum 2 years of progressive experience in a conference center or a related field
• Previous supervisory responsibility preferred
• Strong knowledge of service standards, & different service types
• Knowledge of food & beverage preparation techniques, health department rules & regulations, liquor laws & regulations
• Flexible & long hours sometimes required
• Ability to move, lift, carry, push, pull & place objects up to 25 kg without assistance
• Ability to reach overhead & below the knees, including bending, twisting, pulling, & stooping
• Ability to stand, sit, or walk for an extended period of time

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionising the way people meet, work, & gather.  It creates hospitality-driven experiences & uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, & Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, & building amenity centers.  With hospitality at its core, each brand & product offers on-site culinary, in-room A/V, production services, & dedicated hospitality staffing resources.As the largest single provider of dedicated meeting & event venues in the U.S. & UK, & with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

Learn more at https://convene.com/. 

Were Here For You: 

Health & Wellness

• Private medical insurance
• Subsidised eye care
• Subsidised fitness membership
• Employee Assistance Program: well-being support & personal advice programme

Time Off & Work-Life Balance

• 25 days annual leave plus bank holidays, & company sick pay
• Financial Support & Benefits
• Bonus scheme
• Interest-free loan for rail season tickets & further education
• Subsidised bicycle purchase through Cycle to Work scheme

Professional Development & Recognition

• Continuous professional & personal development support
• Employee recognition & reward programs to mark achievements & milestones

Community & Impact

• Opportunities to volunteer, donate, & participate in community give-back initiatives
• The opportunity to have a significant impact on your team & the business in the work that you do

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives. 

#LI-CD1