About the Role

We are looking for a full-time Food Safety & Quality Assurance (FSQA) Manager at our Distribution Centres. Reporting to the Sr. Manager, FSQA, you will lead the practice of maintaining the highest level of food safety & quality of our products while working in close collaboration with the DC Operations team as well as cross functional stakeholders. This role will be based on-site.

What you will be doing:

• Manage & lead FSQA Team (2 Supervisors, 1 Compliance Coordinator, & group hourly FSQA Technicians & Quality Control Associates) including hiring & performance management.
• Provide FSQA team members site operation leads with necessary training, tools, & direction on food safety & quality issues.
• Work in close collaboration with colleagues in Procurement, Production & FSQA across the country to ensure smooth operation of weekly fulfillment & delivery.
• Be at the forefront of monitoring & tracking KPIs for trends, themes, & opportunities for improvement & implement pragmatic solutions.
• Perform root cause analyses surrounding non-compliances, process deviations & customer complaints to determine corrective actions & preventive measures to be taken.
• Prepare HelloFresh for third-party audits & regulatory inspections & act as point of contact for CFIA & local regulatory inspectors.
• Ensure compliance to all FSQA protocols, including internal, regulatory & 3rd party standards across distribution centers & suppliers.
• Lead & support local, national & global strategic FSQA initiatives, driving continuous improvement initiatives at all levels, including upstream with approved suppliers.

The above list of job duties is not exclusive or exhaustive & the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the role.

At a minimum, you have: 

• Post-secondary education in Biological or Food Sciences, or equivalent work experience (at least 4 years) in a similar role within food manufacturing, assembly, or distribution.
• Strong knowledge of federal & local government regulations with strong familiarity of the SFCA/R highly regarded.
• In depth knowledge of food safety systems & HACCP principles & experience implementing & maintaining HACCP plans.
• Background in food microbiology is a major asset.
• Data driven approach towards problem solving.
• Internal & external audit experience (CFIA, BRC, SQF).
• Excellent organizational & time management skills.
• Strong leadership, interpersonal & communication skills
• Energetic, enthusiastic, committed with a can-do flexible attitude.
• Embrace change, challenge & work in an autonomous way.
• Strong passion for food is a must! 

What youll get in return:

• Competitive salary & health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn & grow
• Work with a hard-working & supportive team

Working Conditions:

Its no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

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