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CommerceHub // hosted integration, drop-ship fulfillment & product content mgmt
Sales, Full Time    New York City - Remote    Posted: Monday, August 22, 2022
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Today, CommerceHub is the #1 ecommerce network used by the worlds leading retailers & brands to extend their retail & ecommerce businesses. 

Consumer expectations have shifted. In the now economy, they expect that our customers have what they want, in stock, ready for delivery, & with an experience that delights them at every step of the buying journey. 

We believe we have a unique opportunity to help retailers, brands & suppliers connect to customers & meet the challenges of the now economy. Think that sounds interesting? It is!  

Our remote-first team is growing, & were looking to add great people like you, who are ready to use their expertise to transform the world of ecommerce. 

Job Summary

The Sales Operations Manager will work closely with the SVP Revenue & be an integral member of the Global Sales  team. This is an individual contributor role with an opportunity to buildout our Sales Operations function. In the future, help build the team as the company grows. You will be responsible for developing & aligning sales operations in support of the retail & brand client sales & business development, merchandise services & client service teams for CommerceHub.

Key Responsibilities:

  • Developing & maintaining weekly & monthly Sales reporting
  • Optimizing & supporting the sales process by introducing best practices to manage, report, & track goals, ops review reporting & consolidation & budgeting
  • Provide leadership best practices to manage key projects & deliverables
  • Help manage the redevelopment, deployment, training & optimization of Salesforce for Global Sales Team & manage business requirements & priorities Develop & deploy client account plans, cross sell & reporting process
  • Manage resources, projects & develop best practices in conjunction with Professional Services, Operations, Finance to support a corporate business intelligence system
  • Work with SVP & management team to define Global sales strategy & business goals Support market segmentation & analysis to formulate & refine client targeting & territory planning
  • Collaborate with product marketing team to align strategy, segmentation & go-to-market tactics to align with sales activities

Job Requirements

To be successful in this role, you should possess the following key skills:

  • Prior management experience, & a demonstrated ability to lead by example & building positive & collaborative working relationships to influence business decisions
  • 5+ years of experience in a Sales Operations or Revenue Operations role in a SaaS company
  • Experience with Salesforce (admin experience is a bonus)
  • Proficient in data & business intelligence tools like Excel, Power BI, Tableu, & Lookr
  • Strong analytical & problem-solving skills with the ability to synthesize & analyze data to develop recommendations & strategy
  • Excellent project management skills & the ability to drive multiple work streams & priorities
  • Exceptional verbal & written communication skills

What its like to work at CommerceHub 

We have big plans for growth & transformation & were doing it with a remote-first team across the world.  

Remote first gives us more flexibility to help each other do our best work. It means that work-life balance is more than a clich. Weve built balance into our culture & its at the core of everything we dohow we collaborate & make change happen.  

Connected by our drive to transform ecommerce, our culture is driven by our employees. We trust each other, work hard & respect both personal & professional boundaries, knowing that were at our best when were intentional about how & where we work. We believe autonomy leads to great work & an even bigger impact.  


  • Medical, dental & vision benefits: Affordable health care plans with premiums that will not exceed 5% of your salary & company HSA contributions, starting on Day 1 
  • A 6% 401(k) match 
  • Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, & a paid volunteer day 
  • 4 weeks paid Parental (Bonding) Leave 
  • Remote work stipend for internet, cell phone, office furniture & supplies  
  • Culture & team-building activities 
  • Employee Assistance Program 
  • Tuition assistance 
  • Career development opportunities 
  • Charitable contribution match per team member 

CommerceHub is an Equal Opportunity Employment & Affirmative Action Employer. We celebrate diversity & are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants & teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, & business need.   

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