The Production Writer ensures that all work from the copy team flows efficiently between internal creative & production departments. The production writer drives the on-time delivery of assets & acts as a champion for client standards, ensuring that all final customer-facing deliverables represent our client at its best.

This key role will be responsible for trafficking copy for a team. You will work with a team of writers, designers, editors, creative producers, & creative directors to produce deliverables across several channels.

You will:

• Work directly with copywriters, editors, designers, brand, & product marketing teams to ensure proper execution of copys project deliverables, managing handoff of all copy to creative partners
• Work alongside creative directors & producers to collaborate on priorities, resources, & upcoming milestones, & operate as a bridge between copy & our cross-functional partners, serving as a single point of contact during production
• Manage the workflow for copy & other assets as needed, working with a team of writers & editors, & ensuring each asset meets client standards
• Provide direct support to creative leadership & serve as a supporting partner in ensuring clearly defined processes & deadlines are achieved
• Participate in post-launch analysis to identify wins & challenges. Carry findings forward to continually improve future project deliveries & execution
• Define best practices in the content handoff process in partnership with other teams

You have:

• 5-7 years of experience ensuring that copy flows efficiently between internal & external creative & production departments
• In-depth knowledge of all steps required in the creative development process & able to effectively collaborate with creative directors, designers, strategists, & producers to develop work
• A passion for editing & a deep understanding of the importance & power of well-constructed messaging
• Attention to detail & ability to multitask projects, priorities, schedules, & deliverables
• Flexibility to deal with rapidly changing, time-constrained launch schedules
• A strategic thinker who can juggle multiple deliverables & work collaboratively with partners across internal teams
• Focus & persistence ability to problem-solve & operate in a sophisticated multi-stakeholder environment
• A positive, enthusiastic attitude & willingness to learn from team members at all levels
• A strong understanding of the various applications & tools used in the digital production workflow, & the ability to master new ones quickly

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, & employee experience possible! Our new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to: 

• Strengthen opportunity for continuous learning 
• Improve collaboration & team relationships 
• Increase employee engagement 

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.