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Critical Mass // digital experience design agency
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As a Marketing Science Director, your curiosity never ends. Youre a rock star in all aspects of empirical practice to use your extensive experience as a client consultant to be a subject matter expert. Collaborating with multidisciplinary teams, you identify, prioritize, & address clients business needs. Developing a deep understanding of clients categories to craft custom data practices is part of your process. Youre a rock star in all five sub-disciplines of Marketing Sciencetracking & measurement, data visualization, testing & evaluation, data integration, & statistical modelingbut you pretty much wrote the book on at least two of them.

Gaining leadership experience through supervising & developing a passionate team of analysts (including their work priorities, timelines, deliverables, & training) is definitely something youre looking for. And youll expose your analyst to all Marketing Science sub-disciplines to help develop their expertise.

You will:

  • Understand data, data management, data infrastructure, & marketing applications.
  • Effectively communicate & present complex technical concepts to non-technical audiences.
  • Proven team & project management skills including training & staff development.
  • Use empirical practice in digital experience design & optimization.
  • Deliver complex projects involving multiple stages, components, & contributors in a timely manner.
  • Creatively solve problems, improve processes, & design methodically.

You have:

  • 10+ years in the marketing industry.
  • 5+ years in the online measurement industry managing teams.
  • An insatiable curiosity & sense of humour.
  • Strong collaboration, project management, & team building skills. 
  • Excellent communication & presentation skills to a variety of audiences, including creative, tech, media, project management, account, & client teams.
  • Mentorship & management skills for team members.
  • Ability to distill large quantities of information into clear & concise insights to formulate actionable recommendations.
  • Ability to articulate ideas & concepts in visually interesting & compelling formats.
  • An understanding that each project & problem requires a fresh approach.
  • Proficiency incurrent issues & trends within the online marketing industry with an emphasis on emerging media & mobile platforms.

What We Offer

Global maternity & parental leave
Competitive benefits packages
Vacation, compassionate leave, wellness days, & flex days
Six free therapy sessions through Therify
Access to online services for families & new parents
Hybrid work options
Extensive winter holiday office closures
Summer Fridays (off at 3:00 PM local time every Friday)
Diversity & Inclusion Board with 12 affinity groups
Funding towards internal learning & development
Enterprise-wide employee discounts

The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, & employee experience possible! CM new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 2 days a week. The ask stems from our want to:

Strengthen opportunity for continuous learning

Improve collaboration & team relationships.

Increase employee engagement

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs and We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

If U.S. based:
If Canada based:
If U.K. based:
If Costa Rica based: 

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