Sumo Logic is the pioneer in continuous intelligence, a new category of software, which enables organizations of all sizes to address the data challenges & opportunities presented by digital transformation, modern applications, & cloud computing. The Sumo Logic Continuous Intelligence Platform automates the collection, ingestion, & analysis of application, infrastructure, security, & IoT data to derive actionable insights within seconds.

More than 5000 customers around the world rely on Sumo Logic to build, run, & secure their modern applications & cloud infrastructures. Sumo Logic delivers its platform as a true, multi-tenant SaaS architecture, across multiple use-cases, enabling businesses to thrive in the Intelligence Economy.

Our team

At Sumo Logic, Business Enablement team is responsible for mainly three vertical pillars, Customer Signups, Billing & Subsciption Management, Sumo Organizations (Multi Account Management), Cost Visibility & management.
Team manages Customer Signups from Sumologic website, We also have presence in Partner integrations like AWS, Heroku & Jfrog where we provide OOTB onboarding experience.

Billing & Subscription management, includes Pricing & packaging, Customer checkout workflow, Integration with Subscription Management tool, Enabling our Sales engineers & Provisioning team to upgrade customer to Enterprise plan type. 

Sumo Organizations is a modern approach for MSPs & MSSPs to centrally manage multiple customer deployments utilizing the Sumo Logic Continuous Intelligence Platform & Cloud SIEM. Sumo Organizations allows managed service providers to achieve increased operational visibility, management & cost controls for enterprise security & operations teams, while providing secure & easy access to all your customer environments from a single management interface

Cost Visibility & Management helps customers analyse their credit spend in Sumologic to finer details & also help manage their cost by putting guardrails.

Your responsibilities

As part of the log search team, you will be responsible to:

• Help build new features, ensuring the existing services scale up to ever growing data requirements, unblocking customers & evolving search as a platform for other product areas.
• Lead & mentor a team of software engineers. 
• Create an environment to foster professional & personal growth of each individual engineer in the team.
• Hire, develop & retain a strong team of engineers when required. 
• Partner with Product Management & Design to lead feature execution & deliver new features with a great user experience.
• Partner with Finance, Provisioning team, Sales Engineers & many other functions.
• Collaborate with product management, architects, & other engineering teams to create the technical vision & road map for the team.
• Work effectively with Ops/SRE & customer success teams to ensure timely response & resolutions to customer escalations & production issues. 
• Lead the design, development, & testing of large-scale, low latency high-volume microservices.
• Define & drive the best software development/engineering & operational practices for the team.
• Become an expert in the core Sumo Logic technologies (Scala, AWS, service-oriented architectures).
• Be able to communicate to stakeholders outside of engineering on technical matters, including customers.

 Your qualifications     

• Previous leadership/management experience (2+ years) in building & leading teams including hiring, retaining & managing performance. 
• Total experience of 8+ years of hands-on engineering & management.
• Strong technical aptitude to lead an engineering team
• Ability to meet challenges under demanding conditions & keep calm under pressure.
• Organized & able to work with many people to deliver product features on tight schedules.
• Agile development experience.
• A good understanding of CS Fundamentals, Microservices, Data Structures, Algorithms & Problem Solving
• B. Tech / M. Tech/ MS / PhD in Computer Science or related discipline.

About Us

Sumo Logic empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable & secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners & developers ensure application reliability, secure & protect against modern security threats, & gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics & insights across observability & security solutions for their cloud-native applications. For more information, visit www.sumologic.com.