Production Manager, Operations 

Shift: THURSDAY-SUNDAY (3:00PM-1:30AM)

Factor_ a brand of HelloFresh is seeking a Production Manager, Operations.  As Production Manager, you will deliver strategic operational leadership across all aspects of production & will cultivate a culture that is second to none. You will be hands-on & immerse yourself in the trenches to optimize productivity, promote growth, spark innovation, & incite change from within. We're searching for a visionary leader who is excited to build something awesome & share it with the world!

You will .

• Manage the day-to-day production operations, ensuring on-time & accurate delivery of customer orders
• Drive continuous improvement in production, quality, cost, & delivery initiatives
• Build & maintain relationships with hourly associates, managers, carrier partners, vendors, & various departments within HelloFresh
• Effectively engage, coach, motivate & lead the Production team for career progression & development
• Monitor communication between multiple production lines to eliminate downtime
• Establish procedures, metrics & processes to drive productivity & optimization
• Analyze & identify areas of improvement in cost savings, production, & lead times
• Create, learn, & assist on strategic planning & forecasting to improve existing production issues
• Create a positive team dynamic that encourages all employees to provide feedback & drive change within the facility, adapt to the ever-changing business, & stay focused on the customer experience

You are

• Bold: you are a true entrepreneurial spirit & not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team & values their ideas
• Analytical: data is your friend; you're able to translate numbers into action & pave the way for efficiency
• Strategic: you recognize & resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, & pave the way for efficiency
• Problem-solver: you have a knack for production planning & are a critical thinker who uses logic to identify alternatives & present solutions to complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience & strive to deliver a product that is second to none

At a minimum, you have

• Bachelors degree preferred, diploma or GED required
• 5+ years of operational leadership in food manufacturing/production plant
• Prior experience in direct-to-consumer fulfillment / eCommerce operations
• Understanding of food safety regulations/compliance (SQF, HACCP, AIB, BRC)
• Proven success managing teams of 100+ employees in a hyper-growth organization - our culture is a critical part of our success, & you need to help drive it
• Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement (Six Sigma, APICS, Kaizen certification a plus)
• Efficient Microsoft Office (Excel, Word, Power Point) & Google app (Gmail, drive, sheets, etc.) capabilities

Youll get 

• Competitive salary, 401k with company match that vest immediately upon participation, & company equity plan based on role
• Generous PTO, including sabbatical, & parental leave of up to 16 weeks
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.
#Factor #JD1008

• Hands-on & solve problems on the spot 
• Resilient & comfortable with occasional re-prioritization
• Not interested in playing politics. You know that the best idea wins
• Ready to learn on the job & realize that in every task there lies a personal growth opportunity
• Consistently tracking KPIs & metrics in as close to real-time as possible to move fast, spot trends, & react to them early 
• Clear on who your teams customer is & how you can best create value for them 
• Someone who prefers sustainable growth over shortcuts & frequently asks yourself if what we build today will serve us well in the long-run 

You have (no more than 6 concise bullets & make sure these are absolute requirements of the day-to-day role)

• Required education
• Required YOE
• Etc. 

Youll get

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO & flexible attendance policy 
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.

FOR CO POSTINGS (REMOVE IF N/A):

Our company is committed to fair hiring practices & complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.