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Twilio // platform for building messaging applications
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See yourself at Twilio

Join the team as our next Software Engineer, Flex Platform Services (EMEA).

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a global company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, & we're looking for more builders, creators, & visionaries to help fuel our growth momentum.

About the job

This position is needed to build the next generation of Programmable Contact Center. 

We are seeking a Software Development Engineer to join our globally distributed Flex R&D organization on Flex Billing team located mostly in Tallinn. This person will play a significant role in the Flex solution creation, experience development, bringing solutions to customers, ensuring real time connectivity to Twilios vast communication offerings. They will work closely with a group of talented engineers towards implementing & delivering the next generation of Twilio Flex.

Responsibilities

In this role, youll:

  • Work on the design & implementation of significant new features end-to-end.
  • Collaborate with other Flex teams based in Europe, US, & India, & other Twilio teams that are globally distributed.
  • Work directly with engineering teams as well as members of the product organization, architects & external partners to distill product requirements & customer use cases into architecture, technical design, & code.
  • Adopt engineering best practices to deliver, secure, maintainable & scalable software.
  • Cultivate an atmosphere of quality by championing testing standard methodologies & engineering efficiency.
  • Ensure new features stability & supportability by living the spirit of SRE best practices.
  • Learn & apply edge-cutting technology & work on best industry platforms at scale.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

Twilio is looking for an engineer who lives the Twilio Magic values & has:

  • 5+ years of Software Engineering experience, developing & maintaining high traffic, data-driven, world-class backend services.
  • Well versed understanding on using REST APIs. 
  • Experience with build patterns from architecture to automated build & test pipelines & test-driven development, preferably in Java, & microservice architecture stacks.
  • Experience delivering applications in a distributed team environment.
  • Strong cross-team communication & collaboration skills.
  • Desire to make an impact & thrive in small, collaborative, energetic teams. Ability to work with your team towards common goals. 

Desired:

  • Hands on experiences with AWS cloud technologies 
  • Any experience with Docker, Terraform or Kafka is a plus.

Location 

This role will be based remotely in Estonia.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state & local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities & disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

 
 
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