Role Description

As the Manager, Account Management you bring a proven track record of leading high-performing sales teams, with at least two years of leadership experience across both transactional & enterprise customer lifecycles. The ideal candidate is a strategic thinker whos also willing to get hands-onjoining calls, partnering on deal strategy, & helping reps win. They lead with a people-first, coaching-oriented approach, setting a high bar while developing talent & fostering growth. In a fast-paced tech environment, this person is agile in the face of change & thrives amid ambiguity, guiding teams with clarity & resilience.

This role requires a strong command of sales process & operational rigor, with the ability to drive team-wide consistency in pipeline management, activity, & revenue performance. The ideal candidate will be familiar with structured sales methodologies (such as MEDPPICC, Challenger or Winning by Design) & will use the methodology consistently to enable value-based, impact-driven selling. Success in this role requires a data-driven mindsetbringing precision to forecasting & balancing the dynamics of high-velocity sales with the complexities of enterprise engagement.

Responsibilities

• Manage a team of account managers responsible for retention & growth targets across both transactional & enterprise motions.
• Lead with a people-first mindset, setting a high bar while developing talent through a coaching & growth-focused approach.
• Set team strategic direction while also engaging directly with repswhether on calls or in deal strategyto drive results.
• Champion leading through ambiguity, building alignment, & creating a shared sense of purpose during go-to-market transformation.
• Maintain a structured approach to managing team activity, pipeline health, & revenue outcomes, ensuring consistent execution & accountability.
• Display ability to incorporate & coach to sales methodologies to drive value-based selling over transactional approaches.
• Leverage data to forecast accurately & inform decisions, balancing high-velocity sales environments with complex enterprise deals.

Requirements

• Minimum 2 years of experience managing a high-performing sales teams or 5+ years in a player/coach or mentorship role with attached revenue goals
• Previous exposure to navigating go-to-market transformation with a demonstrated ability to build commercial strategies that adapt to evolving product portfolios & buyer personas
• Proven ability to grow, coach, & lead high-performing sales teams with accountability to quota & KPIs
• Data-driven & highly analytical with strong command of Salesforce & modern sales tools including Gong, Outreach, Sales Navigator, etc.
• Exceptional communicator & cross-functional collaborator capable of aligning diverse stakeholders around new strategies
• Comfortable working in a virtual-first, fast-paced, & ambiguous environment
• Bachelors Degree or equivalent required

Preferred Qualifications

• Background working in startup or scaling tech companies
• Demonstrated experience leveraging AI tools in the flow of work
• Experience working in several different size & stage of companies, from SMB to mid-market & enterprise level organizations

Compensation