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UK Venues Diary Manager, London
You know how every group of friends has that one personthe planner, the organiser, the one who makes everything fit & keeps things running smoothly? Were looking for that person to join our global team & help us make the most of every moment (and every meeting room).
As our Venues Diary Manager, youll be the strategic brain behind our venue schedulesensuring our spaces are booked smartly, efficiently, & in line with commercial goals. Think of it as strategic Tetris, but with high-impact events & world-class venues. Youll work closely with our Regional Revenue Manager, bringing sharp planning, smart optimisation, & a passion for continuous improvement to the table.
If you love organisation, have a background in sales or multi-venue operations, & get a thrill out of turning empty slots into opportunities, wed love to meet you.
The Day Job:
- Fully own calendar management for a portfolio of dynamic venues in Central London by identifying & capitalising on opportunities to maximise space utilisation
- Optimise booking windows to ensure revenue maximisation per property
- Pinpoint strategic space upgrade opportunities
- Collaborate with the Sales team to convert enquiries into bookings, optimising yield & meeting financial targets
- Uphold data integrity across the team through the implementation of accurate information in line with protocols
- Educate the team on diary management best practices, ensuring protocol & system compliance
What youll need:
- Previous experience in diary management, particularly within the hospitality or events industry
- Exceptional attention to detail & organisational skills
- A commercial mindset with the ability to think strategically about diary utilisation
- Ability to foster strong team relationships & mentor others to excel in diary management
- Proficiency in diary management and/or booking systems, including MS Excel (required) & Salesforce (preferred).
- Excellent verbal & written communication skills
Who We Are:
Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, & gather. It creates hospitality-driven experiences & uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, & Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, & building amenity centers. With hospitality at its core, each brand & product offers on-site culinary, in-room A/V, production services, & dedicated hospitality staffing resources.As the largest single provider of dedicated meeting & event venues in the U.S. & UK, & with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
Learn more at https://convene.com/.
Were Here For You
Health & Wellness
- Private medical insurance
- Subsidised eye care
- Subsidised fitness membership
- Employee Assistance Program: well-being support & personal advice programme
Time Off & Work-Life Balance
- 25 days annual leave plus bank holidays, & company sick pay
- Financial Support & Benefits
- Bonus scheme
- Interest-free loan for rail season tickets & further education
- Subsidised bicycle purchase through Cycle to Work scheme
Professional Development & Recognition
- Continuous professional & personal development support
- Employee recognition & reward programs to mark achievements & milestones
Community & Impact
- Opportunities to volunteer, donate, & participate in community give-back initiatives
- The opportunity to have a significant impact on your team & the business in the work that you do
Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives.
Please note: The candidate must currently reside in the UK & be able to work in the UK without sponsorship.
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