Rithum is the worlds most trusted commerce network, accelerating how brands, suppliers, & retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands & retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings & enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, & delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

The Cash Application Associate will perform a key role within our accounting team to ensure the accurate accounting & reporting of cash in accordance with US Generally Accepted Accounting Principles. A successful candidate will be an effective communicator & problem-solver who is able to meaningfully collaborate with multiple teammates & departments. This role will utilize systems & computing tools to create efficient processes for accounting & reporting.

Responsibilities

• Take primary ownership of cash application process including working with leaders across multiple departments to confirm proper application of customer remittances & payments, including investigation on any unapplied customer cash received
• Act as liaison between Billing, Collections, & Accounting functions within the Finance department
• Investigate & resolve payment or invoicing issues & questions directly with customers & internal stakeholders
• Assist in the processing of transactions related to new contract setup, contract amendments, terminations, & credit memos in NetSuite, ensuring timely processing based internal deadlines
• Collaborate with various departments including sales, legal, business operations, services, accounts payable, billing, & collections to resolve issues, as appropriate
• Complete ad hoc reporting & additional project requests as assigned by managers

Qualifications 

Minimum Qualifications  

• Strong written & verbal communication skills
• Advanced Excel skills (i.e. vlookup, pivot table, etc.) & willingness to learn new tools/systems
• Ability to process high volumes of transactions with attention to detail & accuracy
• Prior customer service experience and/or experience working in a corporate environment

Preferred Qualifications 

• 0-3 years of hands-on professional experience in a corporate environment
• Experience using NetSuite & Salesforce
• Working knowledge of accounting, finance, or related concepts
• Previous transaction processing or cash reporting experience

What its like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, & curious minds.

As part of the Rithum team, you are valued, supported, & included. Guided by a transparent culture & accessible, approachable leadership, we offer career opportunities aligned to your ambitions & talents. To ensure work & life balance works for you, we also offer an array of resources to support you & your families, including comprehensive benefits & wellness plans.

At Rithum you will:

• Partner with the leading brands & retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, & wellness days.
• Receive industry-competitive compensation & total rewards benefits.

Benefits 

• Medical, dental & vision benefits: Affordable health care plans & company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, & a paid volunteer day
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, & hospital indemnity insurance
• Pet insurance
• Legal assistance & identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app, MoveSpring, & Employee Assistance Program
• Remote work stipend for internet, cell phone, office furniture & supplies
• Culture & team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an Equal Employment Opportunity & Affirmative Action Employer. We celebrate diversity & are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants & teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, & business need.