The Riot Games Senior Manager, Physical Security & Safety is our Global Leader in strategizing & delivering a physical security & safety program for Rioters across the world. In this role, you will enable the business to thrive through development & implementation of industry-leading safety & security policies, procedures & programs which meet or exceed regulatory & compliance standards & reduce risks to Rioters, facilities & assets while promoting an innovative approach that puts players at the center of everything we do.

As the Senior Manager, Physical Security & Safety, you develop & scale best-in class safety, security & crisis management programs in a fast-paced & dynamic environment. You conceptualize, build & lead a diverse team with a focus on risk-based global programs & solutions to address evolving business needs. You exemplify our Riot Values, & are passionate about driving our company goals & vision; all while maintaining the highest standards of quality & service. You will report to the Global Head of Workplace Experience.

Responsibilities:

Oversee the Global Physical Security & Safety to include the 24x7 Global Security Operations Center, on-site & off-site event security services, crisis management, workplace & travel safety, executive protection, & workplace investigations for all physical locations & remote workforce across the globe.

• Lead key initiatives in global security & safety including but not limited to strategic planning, risk assessments, threat intelligence, & executive protection in support of our bold bets & brand
• Establish & enforce security policies, standards, & protocols, ensuring compliance with local, state, & federal regulations
• Oversee access control systems, surveillance systems & incident response protocols as well as managing emergency preparedness plans, including evacuation & disaster recovery procedures
• Support/ perform strategic analysis & present recommendations for safety & security programs that influence decision makers to proactively & flexibly support team growth
• Collaborate with internal & external stakeholders to proactively prevent adverse incidents, promote a culture of safety, & manage critical situations in coordination with other departments throughout the business (e.g., HR, IT, & Legal) to address multidisciplinary security needs. Oversee investigations and, where necessary, lead opportunities for process improvement cross functionally
• Develop & present regular reports on security performance, incident trends & mitigation strategies. Keep abreast of current federal & local laws/regulations, threats, & concerns, consistently documenting & relaying important information in an effective manner when necessary
• Develop operating procedures, systems & processes that support dissemination of critical information, track accountabilities, & in support of operational efficiencies
• Support your team in their growth & performance as well as performance manage contractual relationships with outsourced security personnel
• Foster a culture of security awareness across the organization
• Develop & manage an annual budget for security guard as well as operations center function & vendor contracts, & other tasks related to the global safety & security team

Required Qualifications: 

• 8-10+ years corporate physical security & safety experience with at least 5 years in a leadership role
• Experience with risk management, emergency response, incident investigations, security operation command center functions as well as executive protection
• Familiarity with systems & tools that promote a safe & secure environment (threat monitoring & intelligence, CCTV, access control, intrusion detection, etc)
• Demonstrated ability to manage budgets & vendor contracts, including measuring performance & negotiating scopes of services
• Excellent communication, leadership, & interpersonal skills able to  convey issues & recommendations to an executive audience

Desired Qualifications:

• Bachelor's degree in a field related to Criminal Justice, Security Management, Safety or equivalent
• CPP or PSP certification
• Masters degree or MBA is a plus

For this role, you'll find success through craft expertise, a collaborative spirit, & choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, & life insurance, parental leave for you, your spouse/domestic partner & children & a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player & workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, & our values are the guiding principles for how we approach work. We are committed to putting diversity & inclusion (D&I) at the center of everything we do, & promoting a fair & collaborative culture where Rioters treat one another with dignity & respect. We encourage you to read more about our value of thriving together & our ongoing work to build the most inclusive company in gaming

Its our policy to provide equal employment opportunity for all applicants & members of Riot Games Riot Games makes reasonable accommodations for handicapped & disabled Rioters & does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal & state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state & local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, & the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential & sensitive Company data
• Communication with others, including Rioters & third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, & networks
• Ensuring a safe interactive environment for players & other Rioters

These duties are directly related to essential operations, safety, trust, & compliance obligations within our organization. Please note that job duties may evolve based on business needs & additional responsibilities may be assigned as necessary to maintain operational efficiency & security.