Newsela is seeking to hire a Contractor based out of Latin America for Senior-Level Site Reliability Engineering Services.

Scope of Services:

• Be on an on-call rotation to respond to incidents that impact Newsela.com availability & provide support for developers during internal & external incidents 
• Maintain & assist in extending our infrastructure with Terraform, Github Actions CI/CD, Prefect, & AWS services
• Build monitoring that alerts on symptoms rather than outages using Datadog, Sentry & CloudWatch
• Look for ways to turn repeatable manual actions into automations to reduce toil
• Improve operational processes (such as deployments, releases, migrations, etc) to make them run seamlessly with fault tolerance in mind 
• Design, build & maintain core cloud infrastructure on AWS & GCP that enables scaling to support thousands of concurrent users
• Debug production issues across services & levels of the stack 
• Provide infrastructure & architectural planning support as an embedded team member within a domain of Newselas application developers 
• Plan the growth of Newselas infrastructure 
• Influence the product roadmap & work with engineering & product counterparts to influence improved resiliency & reliability of the Newsela product.
• Proactively work on efficiency & capacity planning to set clear requirements & reduce the system resource usage to make Newsela cheaper to run for all our customers.
• Identify parts of the system that do not scale, provide immediate palliative measures, & drive long-term resolution of these incidents.
• Identify Service Level Indicators (SLIs) that will align the team to meet the availability & latency objectives.
• For stable counterpart assignments, maintain awareness & actively influence stage group plans & priorities through participation in stage group meetings & async discussions. Act as a steward for reliability.

Skills / Experience:

• 5+ years of experience in site-reliability 
• You have advanced Terraform syntax & CI/CD configuration, pipelines, jobs
• You have managed DAG tooling & data pipelines (ex: Airflow, Dagster, Prefect)
• You have advanced knowledge & experience with maintaining data pipeline infrastructure & large scale data migrations 
• You have advanced knowledge of cloud infrastructure services (AWS, GCP)
• You are well versed in container orchestration technologies: cluster provisioning & new services (ECS, Kubernetes, Docker)
• Background working with service catalog metrics & recording rules for alerts (Datadog, NewRelic, Sentry, Cloudwatch)
• Experience with log shipping pipelines & incident debugging visualizations
• Familiarity with operating system (Linux) configuration, package management, startup & troubleshooting & a comfortable with BASH/CLI scripting
• Familiarity with block & object storage configuration & debugging.
• Ability to identify significant projects that result in substantial improvements in reliability, cost savings and/or revenue.
• Ability to identify changes for the product architecture from the reliability, performance & availability perspectives with a data-driven approach.
• Lead initiatives & problem definition & scoping, design, & planning through epics & blueprints.
• You have deep domain knowledge & radiation of that knowledge through documentation, recorded demos, technical presentations, discussions, & incident reviews.
• You can perform & run blameless RCAs on incidents & outages aggressively looking for answers that will prevent the incident from ever happening again.

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits.