As a Principal Quality Assurance Engineer you will own the QA process for your teams or products. You will work with software engineers, content developers, artists, producers, project managers, & product leadership to create value for Players around the world. You will be guided by Riot's Test Policy to develop quality activities for every stage of the software development life cycle. Additionally, you will partner with your teams & other craft leaders to arrive at more efficient solutions to everyday problems & improve delivery. You will also be tasked to work with other QA professionals, often remotely to get your work completed.

As the Principal QA Engineer & QA Product Craft Lead for TeamFight Tactics, you will serve as the senior-most QA craft expert responsible for shaping how quality is defined, built, & validated across the product. You'll operationalize the product-wide quality strategy in partnership with the Product Quality Lead, translating strategic goals into actionable practices & systems. You'll collaborate with leaders across operations, delivery, tech, creative, & design to assess quality risks & drive targeted improvements.

You will lead Initiative Quality Leads, ensuring consistency & evolution of QA practices across the product. Youll develop scalable quality standards & guidelines that are measurable, adaptable, & integrated across teams. You feel equally comfortable discussing design intent or evaluating delivery velocity & tooling. Youll work cross-functionally to embed quality into every phase of development. Youll also partner with central QA teams to align on global standards, tools, & frameworks, adapting them to meet product-specific needs.

Responsibilities: 

• Making decisions that impact actions or projects at the business unit and/or department level. This work may have global reach; & you are considered an integral part of an organization's leadership team.
• Solving significant & unique problems that require an ability to evaluate, scope & execute on solutions that may be a team or initiative wide effort.
• Direct individual contributors or even small teams on specific work projects. You can be held accountable for the success of others.
• Direct others & independently determines methods & procedures for key initiatives

Required Qualifications:

• 12+ years of Software Quality Assurance Experience, with multiple proven product successes.
• 8 years of Experience defining & implementing test approaches as part of an overall test strategy.
• 5 years of Experience coaching QA team members on test design, planning & execution.
• 5 years of Experience driving continuous improvement processes within a team.
• 5 years of Experience tasking remote teams & providing feedback on effectiveness.

Desired Qualifications:

• Development experience across several platforms; mobile, console, & PC.
• Preferred Licenses/certifications:
• ISTQB Foundation Level
• ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST)
• ISTQB Expert Level
• ISTQB Advanced Test Manager
• ICAgile Test Expert (ICE-AT)

For this role, you'll find success through craft expertise, a collaborative spirit, & decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, & your personal relationship with games. If you embody player empathy & care about players' experiences, this could be your role!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, & life insurance, parental leave for you, your spouse/domestic partner & children, & a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games & experiences that make it better to be a player. Whether youre working directly on a new player-facing experience or youre supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, were better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, were looking forward to your application.

Its our policy to provide equal employment opportunity for all applicants & members of Riot Games Riot Games makes reasonable accommodations for handicapped & disabled Rioters & does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal & state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state & local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, & the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential & sensitive Company data
• Communication with others, including Rioters & third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, & networks
• Ensuring a safe interactive environment for players & other Rioters

These duties are directly related to essential operations, safety, trust, & compliance obligations within our organization. Please note that job duties may evolve based on business needs & additional responsibilities may be assigned as necessary to maintain operational efficiency & security.