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LiveRamp // data onboarder for marketers
San Francisco, CA, New York City, NY    Posted: Friday, August 09, 2019
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About LiveRamp

LiveRamp is the trusted platform that makes data accessible & meaningful.

Our services power people-based customer experiences that improve the relevance of marketing & allow consumers to better connect with the brands & products they love.

We thrive on solving the toughest technical & customer challenges, & were always looking for smart, compassionate people to help us blaze a trail.

Mission: LiveRamp makes it safe & easy to connect the worlds data, people, & applications.

About This Job

Unlock new value for enterprise clients by solving some of their biggest problems. Work across Business Development, Customer Success, Product Management, Engineering, Legal, & Privacy on high profile deals with executive engagement. Shape product development by creating workflows that will become product lines. Work closely with clients to gather requirements & explore solutions. We want you to come in & make a material impact on the business & product, while scaling the Solutions Consultant role at LiveRamp.

Job Responsibilities

  • Understand business problems to find the best technical solution among all possible.
  • Design & deliver new workflows, tests, & POCs for clients, & make recommendations for new use cases
  • Partner with commercial lead as the technical arm of relationship selling.
  • Develop deep relationships with the clients technical teams & respect from their commercial organizations
  • Develop expertise regarding internal tools & administration
  • Define features, phases & solution requirements providing specifications according to which the solution is defined, managed, & delivered
  • Describe structure, characteristics, behavior, & other aspects of the technology to project stakeholders
  • Establish & maintain internal relationships with adjoining teams to ensure seamless external experience
  • Advise teams on customer feedback, PoV & effectiveness of collateral
  • Document in SFDC customer business objectives, workflow diagrams & success criteria
  • Participate in the creation & delivery of customer facing presentations (QBRs, Pitches, etc.)
  • Conduct / participate in opportunity pre & post mortems, assisting with documentation
  • Assists with account planning & whitespace analysis

Qualifications (required)

  • 3-7 years in an external client-facing role (e.g. consulting, finance, sales, etc.), great EQ is essential.
  • Prior experience in Solution(s) Role
  • Scrappiness. We don't have all the answers, but you'll need to find them.
  • Basic computer science skills or the brains & brawn to learn.
  • Great communication skills internally & externally. Prompt response & action when needed, people rarely need to follow up with you.
  • Type S(tartup) personality: smart, ethical, friendly, cross-functional, hardworking & proactive
  • Desire to work in New York City or San Francisco. We will relocate you if necessary.

Qualifications (preferred)

  • Ability to work in ambiguous environments with little direction
  • Technical experience with analytical tools, methodologies & design
  • Willingness & desire to learn & adopt new skills - both technical & non-technical - in order to craft & deliver the best solutions.

Experience & Education (preferred)

  • Bachelors and/or Masters degree in a technical discipline (Computer Science, Technology, Engineering, Math) or other quantitative field

Employee Benefits

  • People - Work with talented, collaborative, & friendly people who love what they do
  • Food - Enjoy catered meals, boundless snacks, & the occasional food truck
  • Fun - We host events such as game nights, happy hours, camping trips, & sports leagues
  • Stock - Every employee is a stakeholder in our future
  • Health & Saving - Receive the benefits of comprehensive health, dental, vision & disability insurance along with a 401k matching plan & gym reimbursement
  • Location - Work in the heart of San Francisco or New York City & take advantage of our commuter benefits
LiveRamp is an affirmative action & equal opportunity employer (AA/EOE/W/M/Vet/Disabled) & does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest & conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
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