As Workplace Experience Partner ll you will keep the So Paulo Publishing Office & eSports Arena rolling & cultivate a space where all Rioters can thrive. You will be responsible for assisting the Americas Region Workplace Experience Manager in all aspects of local operations management & program management within the scope of workplace experience as well as being the primary point of contact for the So Paulo Publishing Office & eSports Arena.

Responsibilities:

• Manage the overall inner-workings of the Riot office & arena. Partner with stakeholders such as local Riot leadership, building management, WE team, & Physical Security to develop & enact programs that maximize workplace effectiveness. Ensure the established budget is maintained & work to hold vendors accountable within budgetary constraints.
• Manage local vendor and/or supplier relationships to ensure WE contractors perform day-to-day responsibilities & continue to meet Riot standards. Coordinate with on-site physical security as needed.
• Monitor for & oversee maintenance & repairs, closely aligning with local & WE leadership. Monitor & improve office & arena environments to adhere to WE standards.
• Partner with local leadership to drive effective Workplace Experience programs & provide insight on workplace needs.
• Welcome visitors & out-of-town Rioters to the office. Allocate & log visitor passes to the office & help out-of-town Rioters with temporary badge access. Support creation of any workplace experience-related processes for the eSports arena.
• Support space planning & workplace moves by collaborating with Rioters to understand their needs & executing necessary changes. Ensure the workspace is optimized to enable teams to operate effectively & deliver high value to our players.  
• Perform environmental health & safety (EHS) compliance activities & maintain & optimize office procedure documentation. 
• Support local office events & large-scale initiatives, including esports tournaments & cultural celebrations that reflect Brazilian holidays & traditions. Responsibilities include event planning, communications, vendor coordination, & on-site support to drive employee engagement & a strong sense of belonging.  
• Support regional operations, including recruiting coordination, employer branding & marketing initiatives, & managing travel logistics for local Rioters. This includes handling travel arrangements & collaborating with travel agencies to ensure smooth & cost-effective travel experiences.

Requirements/Qualifications:

• 5+ years of experience of providing facilities or maintenance service in a busy organization. 
• Experience managing contractors & suppliers, including monitoring service standards & ensuring compliance with relevant policies & procedures. Strong negotiation skills are essential for vendor management & contract discussions.
• Comprehensive understanding of Brazilian labor law (CLT), particularly in adapting workplace practices to remain compliant.
• Events management expertise with the ability to deliver high-quality, compliant experiences.  
• Strong work ethic with the ability to take initiative, function in a fast-paced working environment, with immediate & changing deadlines.
• Ability to prioritize workload, with strong problem-solving & decision-making skills.
• Strong organizational skills, attention to detail, & time management are a must.
• Demonstrated strong & effective verbal, written, & interpersonal communication skills.  Ability to interact comfortably & effectively with managers & employees at all levels within our company.
• Fluency in English
• Ability to operate independently & proactively with little or no supervision.

For this role, you'll find success through craft expertise, a collaborative spirit, & decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

We offer medical, dental, & vision plans that cover you, your spouse/domestic partner, & children. Life insurance, parental leave, plus short-term & long-term disability coverage are also available. Riot will support your retirement benefits with a company match, & double down on your donations of time & money to non-profit charitable organizations. Balance between work & personal life is encouraged with open paid time off, & a play fund so you can broaden & deepen your personal relationship with games.

Because together we are better

It's our policy to provide equal employment opportunities for all applicants & members of Riot Games. We know that fresh & varied perspectives will make us better at what we do, so however you identify & whatever background you bring with you, we're excited to hear from you. Don't be discouraged if you feel you don't fully meet every single one of the requirements for a particular role, there's always room for growth at. Riot. If this role excites you & aligns with your passion for entertainment & live production, were eager to hear from you.