About HelloFresh

HelloFresh is on a mission to transform the way the world thinks about home cooking. Forget the hassle of supermarkets, or the tiresome process of planning your weekly meals - we deliver to your door all the ingredients, instructions & inspiration needed to make delicious meals at home, from scratch.

But most importantly, its our incredible people who make HelloFresh what it is. We thrive on giving our employees an inclusive working environment, in which they have access to development opportunities & in which their voices are heard & valued every day. This helps us best reflect & serve our customers.

So, if youre keen to join a growing, caring company which puts its people at the heart of what it does, look no further!

About the job

Were hiring a Reception & Workplace Coordinator to support office & facilities operations of HelloFresh UK HQ, the FreshFarm at 60 Worship Street in London. In this role, you will be the ultimate HelloFresh ambassador; welcoming guests, staff, tenants & couriers to our building at reception. You will be joining the Workplace & Culture team & will report to the Workplace Manager. 

As a Reception & Workplace Coordinator you will be the first point of contact, welcoming people to the building & ensuring that our space is safe & secure. You will have the opportunity to build relationships at the FreshFarm & improve our workplace experience, creating an environment where people can bring their authentic selves to work. 

What You Will Be Doing:

• You'll be representing HelloFresh at the front desk from 8am - 5pm (Mon - Fri). You must be the ultimate host & ambassador for the building, responsible for creating a welcoming environment for all.
• Be security conscious - ensure that everyone follows our access control policy to keep our building safe & secure.
• Post management - sort & distribute deliveries for HelloFresh & tenants. Ensuring food deliveries are stored correctly & packages are collected. 
• Make sure were stocked-up on all the essentials  - ordering & replenishing food & beverage, stationery & toiletries. Bring new ideas to the table to enhance our Workplace offering. 
• First point of contact for Workplace issues - respond & resolve queries via the Workplace ticketing system in an efficient & timely manner.
• Carry out daily office walks - ensure the office is set up for the day, proactively report or remediate any safety hazards & escalate to the Workplace Manager or onsite contractors as needed.
• Collaborate with vendors & service providers to ensure the smooth operation of facilities-related services, such as cleaning, maintenance, & security.
• Set up weekly Thursday Drinks & support with workplace related events.

Who You Are:

• Youre a people person, who sees the value of exceptional customer service & how it can truly affect someones day!
• The ability to offer strong customer service  - preferably in office coordination or a reception based role.
• You have excellent communication skills - confident in giving instruction & direction to others.
• A self-starter with impeccable eye for detail - we want you to fix things within your control with minimal supervision.
• You are committed to fostering a clean & inviting workplace, proactively identifying areas for improvement, & taking pride in the environment you create. 
• You have a can-do attitude & are always looking for opportunities to help people & get stuck in!
• Familiar with Jira, GSuite, Canva or be comfortable with learning new software.

What you will get in return:

70% off HelloFresh or Green Chef boxes
Company pension scheme
Gym membership
Bupa private medical insurance (including dental & family cover options)
Electric vehicle scheme
Free professional development & coaching memberships
Mental health first aiders & an employee assistance programme
Dog friendly office! (London site only)
If in the office, enjoy a free breakfast every day
Eye care scheme
Cycle to work scheme
Group Life Assurance

Other great perks:

• If in the office, enjoy a free breakfast every day
• Dog friendly office! (London site only)
• Mental health first aiders & an employee assistance programme

Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London

Work Schedule: This role is office based (Monday - Friday 9am-6pm).

Next steps: Your application will be reviewed & if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health & safety matters. You are responsible for ensuring you take reasonable care of your own health, & safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately & actively raise health & safety-related concerns to your Line Manager.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.