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Critical Mass // digital experience design agency
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An Intermediate QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers & developers to ensure QA standards & client satisfaction are delivered. He/She provides execution of QA tasks with speed & great quality for the overall agility of the QA team.


You will:

  • Be co-responsible for the quality of projects based on the requirements & design specifications.
  • Responsible for attending meetings providing status, taking notes & providing feedback when needed.
  • Able to communicate test results, issues, & risks found to project team members, project managers, & QA management through the different channels.
  • Identify test data.
  • Create & maintaining comprehensive test plans
  • Write & maintaining test cases/scripts
  • Create traceability matrix documents based upon project requirements.
  • Create checklist documentation based upon project requirements.
  • Perform functional & non functional testing
  • Effectively communicating statuses
  • Apply industry standard testing methodology, strategies & industry best practices.
  • Create defect tickets & track issues to resolution.
  • Report creation & related metrics at different levels when necessary
  • Support the team on onboarding co-workers and/or junior staff members.
  • Able to execute regression tests based on design specifications & requirements.
  • Expected to support QA estimations if needed.
  • Expected to fully understand project life cycle & industry standards.
  • Expected to fully understand testing methodologies.
  • Expected to ask all necessary questions when tasks, requirements or information isnt clear or missing.
  • Identify & raise risks.
  • Able to work with other team members to ensure the success of projects.
  • Able to analyze & understand details & requirements of projects & tickets.

You have:

  • Advanced English level (B2+/C1).
  • Minimum 2 years of experience in software quality assurance (Mid level).
  • Bachelors degree in software engineering or related field or equivalent work experience.
  • Knowledge of Agile Methodologies for software development.
  • Experience working with local & offshore teams.
  • Experience in task management & defect tracking tools like Jira and/or similar.
  • Extensive knowledge of Windows or MacOS software is expected.
  • ISTQB Certification is a plus
  • Other QA related certifications are a plus
  • Mastery of office productivity tools such as Excel, Word, MS Project, Visio, & PowerPoint.
  • Desirable knowledge of collaboration & issue tracking tools such as Box, Jira, Confluence.
  • QA testing tools: Browser Stack, Device emulators, Web tools.

The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, & employee experience possible!  CM new hires & employees are the future of our organization, & we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.  The ask stems from our want to:

  • Strengthen opportunity for continuous learning
  • Improve collaboration & team relationships.
  • Increase employee engagement

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

 
 
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