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Critical Mass // digital experience design agency
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The Senior Designer is a master of her/his design craft, & is responsible for the execution of complex visual design deliverables & under the Design Lead supervision, leads the successful implementation of design solutions for marketing/communication campaigns & digital experiences that benefit people & clients. By creating design deliverables & solutions that align strategic direction & user needs, providing support & guidance to other team members, having passion for design & keeping high standards, the Senior Designer plays a key role on project success, client satisfaction & strengthening our creative culture.


You will: 

  • Design solutions that meet or exceed strategic objectives in a highly collaborative environment.
  • Create storyboards, mood boards, initial visual concepts, design layouts, functional design solutions, site grids, & UI demos to lead design project development.
  • Lead visual design projects with Design Lead supervision in the following areas: Print, Marketing Campaign, Social Media, Motion & Illustration.
  • Understand, analy, & responds to client briefs & requests.
  • Work closely with development teams to ensure that design specifications are implemented.
  • Provide reliable quality assurance on all creative deliverables. Anticipates issues & flags situations that might impact quality or delivery success.
  • Actively participates in calls & client meetings & handles IM & e-mail communication. Presents work during client presentations.
  • Actively participates in strategic brainstorming, design thinking & collaboration sessions, & creative brief development.
  • Think creatively & justify concepts to clients & team members.
  • Understand & applies the design thinking cycle to projects when is appropriate.
  • Balances strategic development with client objectives.
  • Builds & maintains a rapport with department team members, project managers & other disciplines key team members.
  • Stay up to date with recent design trends & new technologies.
  • Drive design inspiration & learning among team members.

You have:

  • Advanced English Proficiency (B2+/C1 reading, writing, & conversation).
  • 4+ yrs. Experience in advertising agencies, digital agencies, design agencies, and/or startups.
  • Work design portfolio including pieces for international clients.
  • Work experience in Social Media Content (post, banners for example), UI/UX, & Presentation Design preferably for international clients & global brands.
  • Working experience with print, visual design, digital marketing, illustration, & motion areas.
  • Knowledge of Keynote, PowerPoint, & After Effects.
  • Extensive knowledge of Creative Cloud (Photoshop, Illustrator, InDesign, & Figma)
  • Knowledge of Adobe Animate, HTML5 animation, Zeplin, Abstract, Principle.
  • Knowledge of productivity tools: MS Office (Word, Excel, Outlook), remote collaboration tools (Slack, Zoom, Drive, Box, Paper, Evernote) & workflow management tools (Jira, Trello, Asana, Basecamp).
  • Understanding of CMS & frameworks such as Bootstrap, Foundation, WordPress, AEM, etc.
  • Solid understanding of visual design principles, trends, systems.
  • Working experience with UX principles, trends & theory.
  • Understanding of digital marketing, online advertising & business strategy concepts.
  • Experience creating user interfaces for digital products.
  • Knowledge of design systems frameworks such as Material Design & Human Interface Guidelines.
  • Bachelor's degree in Graphic Design, Visual Design, Advertising Design, or related field or equivalent experience in advertising and/or digital agencies or startups.
  • Any certification, course or training on UX, UI, visual design, design systems, marketing campaigns, business and/or design thinking is a plus.

What We Offer:

  • Maternity & parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, & flex days
  • Access to online services for families & new parents
  • End of year closure days (not deducted form vacation balance)
  • Diversity & Inclusion Board with 12 affinity groups
  • Internal learning & development programs
  • Enterprise-wide employee discounts
  • And more

At Critical Mass, we value our employees & offer competitive compensation & benefits packages.  If youre looking for a challenging & rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, & employee experience possible! Our new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration & team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

 
 
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