Job Description: The Food Safety & Quality Lead is responsible for the success & guidance of the Food Safety & Quality (FSQ) team associates. You will coordinate team schedules, activities, & training, & provide coaching to ensure maximum productivity. Working closely with the team, you will cover tasks as needed & follow direction from the FSQ leadership team. Your core objective is to uphold HelloFresh food safety & quality standards, ensuring every meal kit is food-safe & excellent quality.

Shift: Sunday to Wednesday - 6:45pm to 5:15am

You Will

• Team Leadership: Instruct, coach, & provide feedback to FSQ employees.
• Compliance & Safety: Enforce & follow all safety, GMP (Good Manufacturing Practices), & SQF (Safe Quality Food) policies. Empower associates to escalate non-conformances or violations.
• Quality Verification: Conduct quality verification activities in the warehouse, staging, & production line setups (kitting & assembly).
• Issue Resolution: Collaborate with cross-functional partners (Warehouse, Operations) to resolve non-conformances. Effectively escalate food safety risks or quality issues & support corrective actions, including shutting down a production line for major errors.
• Inspections & Audits: Oversee & complete food safety training, audits, & documentation, including temperature checks, expiration date verification, & sanitation swabs. Monitor & ensure team completion of inbound quality inspections on ingredients & continuous quality checks through all stages of the process. Monitor kitting & assembly audits.
• Equipment: Maintain an active Forklift Operator license.

What You Bring

• Natural Leader: Proven ability to influence & mentor others through positive, direct communication.
• Results-driven: Focuses on meeting goals & improving efficiency.
• Analytical & Strategic: Uses data to inform action, thinks critically, & develops contingency plans.
• Customer-focused: Understands the importance of customer experience & strives for excellence in delivery.

Qualifications...

• High school diploma or GED.
• One year of related experience is preferred.
• Must be a trained & certified Forklift Operator with an active license.
• Must be able to read, write, & speak English.
• Basic math skills (addition, subtraction, multiplication, division, fractions) & computer skills (Microsoft Office, Google Sheets).
• Must be at least 18 years old & able to work the entire scheduled shift.

Work Environment & Physical Demands...

• Manufacturing & assembly environment with regular exposure to cool/cold temperatures (10 - 40).
• Frequently exposed to fumes, moving mechanical parts, & vibration; noise levels can be loud.
• Regularly required to stand, walk, stoop, reach, & lift for a minimum of 10 to 12 hours.
• Must regularly lift up to 25 pounds & occasionally lift up to 50 pounds with or without assistance.
• This is a non-supervisory role with no travel expected.

Youll get 

• Competitive hourly rate, 401K company match that vests immediately upon participation
• Generous PTO & additional sick leave
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)  
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.