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As a Field Learning Manager & a member of the OpEx leadership team, you are responsible for leading the learning & development strategy for all employees on site, exempt & non-exempt, while supporting operational & broader business objectives. This role drives the execution of learning programs that strengthen onboarding & on-the-job capability, while enabling Operational Excellence initiatives. Serving as the primary point of contact for Field Learning, you play a critical role in site & network performance & business success by building strong partnerships across operations, support functions, & the Field Learning network.
You will...
- Lead & develop Learning Associate Manager(s) & training teams to identify & remove operational, capability, & training barriers impacting site performance
- Drive the deployment & sustainment of network learning & operational initiatives through standard practices, engagement, & effective change management
- Partner with Fulfillment Center operations & cross-functional leaders to deliver learning solutions that support onboarding, on-the-job effectiveness, & Operational Excellence
- Serve as the primary Field Learning point of contact, fostering strong relationships with site partners (Operations, Safety, FS&Q, HR, OpEx) & ensuring a positive stakeholder experience
- Enable Operational Excellence by facilitating process observations, supporting root cause analysis, & reinforcing standard work through training & leader capability
- Oversee site training programs & compliance, including training records & Powered Equipment certification, ensuring audit readiness & regulatory adherence
- Champion both site-specific & network priorities, ensuring timely execution & the ability to pivot quickly to evolving business needs
- Build & deliver reporting that communicates training effectiveness, adoption, & impact to senior leadership & key stakeholders
- Promote a safety-first, food safety, & quality-driven culture across site & network operations
- Cultivate a high-performing, engaged training organization focused on continuous improvement & long-term business success
You are...
- Personable: you are interested in training others & enjoy the challenges that come with teaching others
- Versatile: you are a committed partner that focuses on developing & leading teams
- Bold: you are a flexible, organized & optimistic
- Bright: you have successfully contributed to major projects, training initiatives & supported programs in a warehouse environment , retail or food service environment.
- Innovative : You are open minded to alternative approaches that support local initiatives
- Customer-focused: You are obsessed with delivering a positive customer experience & you strive to deliver a product that is second to none.
- Able to lift up to 50 pounds with or without assistance
- Able to stand, walk, stoop, reach & lift for a minimum of 10 to 12 hours with or without reasonable accommodation
- Able to work in a cold environment , sit for periods of time for virtual team meetings, & well versed in computers.
You have
- Bachelor's Degree, Specialist Degree or Certification in Supply chain, Education, Business management, Project Management ,Adult Learning & Training other relevant fields
- 5 + years of employee engagement, team building & training teams in fast paced environments such as Retail/ Hospitality/ Tech or Production / Warehouse management
- 5 + years work experience directly leading, training & developing exempt & non- exempt team members to maximize results
- Proven experience in communication & facilitating teachings in a classroom setting of experienced people leaders.
- Willingness to travel up to 20% of the time
- Ability to communicate; express ideas & thoughts clearly & with tact & diplomacy
- Organized & able to manage multiple deliverables at a time
- Proven experience in Google suites applications to leverage data to arrive at conclusions & recommended actions
Youll get
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO & flexible attendance policy
- Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, & LGBTQ+
- Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.
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