We are seeking a detail-oriented & results-driven Marketing Operations Coordinator to assist in maintaining the deployment calendar & coordinating email schedules, quality assurance, & performance of our email channel. You will support the execution of all marketing emails, ensuring they are delivered accurately, render correctly, & follow industry best practices. This is not a people management opportunity.

You Will:

Email Execution & Quality Assurance

• Own the Deployment Calendar: Support the execution & scheduling of all promotional, nurture, & operational emails within Marketo.
• Technical Build: Assist in building, testing, & deploying final email assets from approved templates, ensuring accurate personalization tokens, dynamic content, & segmentation logic.
• QA Support: Help conduct thorough & comprehensive quality assurance (QA) checks, including link validation, list suppression, rendering across major clients, & proofreading before every deployment.
• Deliverability Management: Support tracking of deliverability metrics (bounce rates, spam complaints) & troubleshoot basic deliverability issues to maintain optimal sender reputation.
• A/B Testing: Configure & manage A/B tests for subject lines, content, & send times to optimize engagement & conversion rates.

Template Management & Optimization

• HTML/CSS Maintenance: Work with pre-approved HTML/CSS email templates, applying minor coding edits & dynamic content to meet campaign requirements.
• Process Efficiency: Document & refine the email deployment process to maximize efficiency & maintain speed while minimizing errors.
• Compliance: Ensure all email deployments adhere strictly to global data privacy & anti-spam regulations (e.g., CAN-SPAM, GDPR).

Reporting & Analysis

• Track, analyze, & report on key email performance metrics, including Open Rates, Click-Through Rates (CTR), Conversion Rates, & Unsubscribes.
• Provide actionable insights on email performance trends to the team to inform future content strategy & segmentation.

Required Qualifications

• Fluent in English, both written & verbal
• 1-3 years of hands-on experience in email marketing execution, preferably in a B2B environment.
• Proficiency with a Marketing Automation Platform (MAP) such as Marketo, HubSpot, or Pardot. Marketo is a plus but not required.
• Working knowledge of basic HTML & CSS specifically as it applies to email development & troubleshooting rendering issues.
• Exceptional attention to detail & proven ability to manage multiple complex deployments under tight deadlines.
• Familiarity with the purpose & function of UTM tracking & how it relates to email links & campaign attribution.

Why Youre a Great Fit:

• You are passionate about the technical side of email & see a successful deployment as a significant victory.
• You are organized, highly process-oriented, & thrive in an environment that values consistency & data integrity.
• You enjoy the continuous challenge of optimizing deliverability & maximizing engagement across diverse audiences.

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits.