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SUPERHUMAN
Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.
Come shape the future of email, communication, & productivity!
BUILD LOVE
At Superhuman, we deeply understand how to build products that people love. We incorporate fun & play; we infuse magic & joy; we make experiences that amaze & delight.
It all starts with the right team a team that deeply cares about values, customers, & each other.
CREATE MASSIVE IMPACT
We're not solving a small problem, & we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.
Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.
DO THE BEST WORK OF YOUR LIFE
We have created the frameworks for how to build product market fit & redefined the narrative of how to onboard customers successfully. We have shown the world its possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, & the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, & Intercom.
Our latest financing was led by IVP, & we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, & we welcomed Marc Andreessen & David Ulevitch to our board.
This time, were swinging beyond the fences & fundamentally rethinking how individuals & teams should collaborate. We are building a household brand & a worldwide organization. We are here to do the best work of our lives, & we hope you are too.
As an Executive Ops Partner (Executive Assistant), youll enable & unlock focus & productivity for our President & CTO.
ROLE
- Unlock focus & productivity for our President & CTO by managing their daily, weekly, & quarterly calendar, including:
- Understanding their priorities & ensuring their calendars reflect them;
- Driving the efficacy of meetings includes ensuring the right audience & pre-work; every meeting is tied to an outcome in writing.
- Proactively identifying opportunities to drive greater efficiency & accuracy.
- Partner with our Engineering, Product, & Design (EPD) Leadership Team to drive our EPD Operating Cadence, including:
- Ensuring Operating Cadence is effectively calendared & rhythm is well-thought through to align with our Company Operating Cadence in partnership with our Head of Ops;
- Helping prep & drive EPD-specific culture rituals such as Monthly All Hands, Friday Wins, Hack Days, & Launch celebrations;
- Helping plan planning week with our EPD Heads & our Head of Operations.
- Partner across our Operations Team to create excellent & delightful in-person & virtual experiences, including:
- Work closely with our Recruiting Teams to ensure candidates can meet with our President & CTO quickly;
- Work closely with our People Team to ensure delightful experiences for employee milestones such as Anniversaries, Birthdays, & Promotions;
- Work collaboratively with the rest of the Exec Ops Team to help drive Board Meetings, Company All Hands, & Celebrations.
SOUND LIKE YOU?
- Experience:
- 4+ years of experience supporting increasingly senior executives; and
- You have supported 2-3 Executives in fast-paced environments;
- You have worked on remote-first & hybrid teams scaling from ~100 employees to ~300 employees;
- You are tech savvy always looking for the best tool for the job, & learn new tools quickly. We use Superhuman for Email, Google Calendar + Akiflow for Calendaring, Slack for Chat, & Notion as our wiki.
- You have serious Calendar Management chops including deep experience, interest, & willingness to play Calendar tetris
- You are great at prioritizing & comfortable making decisions including prioritizing leaders' time & making judgement calls & decisions based on rapidly shifting priorities.
- You uphold Start-to-Finish ownership including acting with 100% responsibility for your outcomes as well as the outcomes of the company.
- You Bias towards action including taking rapid & decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress & growth.
- You are a great async communicator communicating effectively across various mediums (especially slack, notion, & email), producing & consuming detailed written materials as needed without sacrificing speed, & responding quickly & thoughtfully to unblock others & speed things up.
- You dont just keep the trains running you make them run better & faster including strong organizational & problem-solving skills with a strong attention to detail.
- You care deeply & challenge directly including giving & receiving candid feedback & pushing back when necessary regardless of level.
SALARY INFO
The Executive Ops Partner role spans two internal levels & a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates & experience levels that we are open to hiring for this role.
Our starting salaries for this role range from $100,000-120,000. The salary range does not reflect total compensation, which includes base salary, benefits, & company stock options.
We are looking for someone based in the Bay Area & able to come in at least once per week to help support Customer & Investor meetings.
BENEFITS
Taking Care of Your Future
- Medical, dental, & vision insurance: 100% coverage for you, & 75% coverage for all your dependents.
- Voluntary insurance: short-term disability, long-term disability, & life insurance.
- 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
- Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.
Investing in Your Growth
- $3,000 per year towards your professional development.
- Free access to Calm & Taskhuman.
- Allyship education program to help build your best self.
Setting You Up For Success
- Custom MacBook Pro.
- $1,000 budget for workstation setup.
- $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
- Flexible spending accounts for commuter costs, dependent care, & healthcare expenses.
Generous Time Off
- Take as much vacation as you like!
- 13 additional company holidays, plus your own Care Days, Flexible Holidays, & a company-wide Winter Break.
- Generous parental, caregiver, healthcare, & compassionate leave policies.
At Superhuman, we value diversity. We are an equal-opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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